Sales Call Center Representative I

Call Center Downers Grove, Illinois


 Company: Oak Street Health 

Title: Sales Call Center Representative

Role Description:

This role is for a talented and competitive Sales Call Center Representative who wants to start a career with a rapidly growing company.  This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as a Sales Call Center Representative.   

Check out this pamphlet for a sneak peek into the life of a Sales Call Center Representative at Oak Street!

Core Responsibilities:

  • Contact and qualify prospective patients 

  • Understand patient needs and requirements and articulate Oak Street's unique proposition

  • Understand Medicare Basics and insurance (or be coachable)

  • Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas

  • Other duties, as assigned

What are we looking for?

  • Entry level sales or customer service experience is a plus

  • Comfortable in a base + bonus salary structure

  • Proficient with learning new technology and communication tools

  • Experience working with,, or similar CRM is preferred

  • Excellent listening and communications skills

  • Ability to multitask, prioritize, and manage time effectively

  • Coachable and a desire to learn a new industry

  • High School diploma or equivalent required; undergraduate degree preferred

  • US work authorization

  • Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients

  • Paid vacation, sick time, and investment/retirement 401K match options

  • Health insurance, vision, and dental benefits

  • Opportunities for leadership development and continuing education stipends

  • New centers and flexible work environments

  • Opportunities for high levels of responsibility and rapid advancement


Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at