Population Health Clinical Pharmacist (IL Spanish Bilingual)

Medical/Healthcare Chicago, Illinois


Company: Oak Street Health 

Title: Population Health Clinical Pharmacist - Bilingual Spanish required

Company Description:

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit  http://www.oakstreethealth.com.


Role Description:

This position on the population health team will act as a liaison between patient, provider, and pharmacy to promote medication adherence and improve pharmacy quality measures, specifically the CMS STARS measures proportion of days covered (PDC) and Medication Reconciliation Post Discharge (MRP). The pharmacist will complete patient outreach to identify and address medication adherence barriers and serve as a medication adherence subject matter expert for the organization. This position will spend approximately 70% of the time on direct patient care and 30% on strategic work around optimizing pharmacy quality measures. This is a remote work position and candidates must be comfortable with telephonic patient interaction.

Note: Excellent verbal and written communications skills in both English and Spanish are essential requirements for this position. Applications lacking demonstrable Spanish fluency will not be considered.

Core Responsibilities:

Direct Patient Care Activities

  • Complete telephonic outreach to patients to identify adherence barriers and recommend personalized strategies for patients to improve their adherence and manage their medications

  • Address clinical questions/issues escalated from pharmacy technicians 

  • Complete comprehensive medication reviews (CMRs) with patients and make evidence-based recommendations to providers to optimize medication therapy such as recommending guideline based treatment, addressing adverse drug reactions, simplifying medication regimens, and resolving cost barriers

  • Telephonically counsel new start patients to promote adherence and persistence of maintenance medications

  • Reconcile current medication list with discharge medication list to ensure patients are taking correct medications following a hospital or skilled nursing visit


Non-Direct Patient Care Activities

  • Lead training sessions on MRP best practices for transitional care RNs 

  • Audit RN MRP for completeness/accuracy and provide coaching and feedback to RNs

  • Create drug monographs to be presented to Pharmacy & Therapeutics Committee

  • Investigate and respond to provider drug information questions 

  • Create content for provider in-services (e.g., medication adherence best practices, clinical practice guidelines updates, etc.)

  • Participate in meetings with Population Health Directors and regional medical leadership to develop strategies to achieve quality measure goals

  • Other duties as assigned


What are we looking for?

  • This is a remote position and the candidate can be located anywhere but must be licensed as a pharmacist in good standing in the state they reside

  • Ability to obtain pharmacist license in additional states as needed

  • Minimum of 2 or more years of experience in medication therapy management, Medicare STARS or HEDIS quality measures, managed care pharmacy, or population health 

  • Familiarity with CMS STARS and medication adherence strategy

  • Excellent customer service skills and phone etiquette

  • Strong working knowledge of MS Office and Google documents/spreadsheets

  • Ability to synthesize and analyze large amounts of data to make sound business decisions

  • Board certification (BCPS, BCACP, BCGP, etc.) a plus, but not required

  • US work authorization

  • Someone who embodies being 'Oaky'


What does being 'Oaky' look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being scrappy


Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.