Systems Reliability Engineer
Systems Reliability Engineer
- Provide technical support for Nutanix´s HCI solutions to enterprise customers globally: remotely troubleshoot, diagnose, and debug.
- Drive changes and improvements to our product by collaborating with the development engineering team, based on feedback from customers and field implementations.
- Collaborate with technology partners (e.g., VMware, Citrix, Microsoft, Red Hat) to resolve cross-vendor issues and push improvements in the ecosystem.
- Improve the serviceability of the product by testing new features and developing tools to scale our field deployment and auto-support infrastructure.
- Overall provide an excellent support experience to all our customers.
- 3 to 5+ years of relevant enterprise technical experience, with focus on troubleshooting and debugging complex issues.
- Expertise in one or more of the following areas: Virtualization, Networking, Storage, Linux and Cloud Technologies.
- Experience in customer-facing roles and a customer-first mindset. Vendor support experience is a big plus.
- Fluent speaking and written English. Professional proficiency in one or more EU languages (e.g., Spanish, Italian, German, French, etc.) is a plus
- Passion and ability to learn innovative cloud technologies.
''I was happily surprised of how talented and skilled all the Engineers are, and how well organized is the onboarding and training for the new Engineers.''
“One of the best onboarding processes I have ever done. As a person with a technical profile, I found all my expectations fulfilled not only with the quality of the training received but also with the kindness, warm and talented people I found here.”
''A great company that makes you feel that you are not just an employee number, and where you will never get bored, since there’s always something new to learn ; ) . Happy to be part of the team.''
- Nutanix stock (RSU) with certain vesting criteria
- Participation in Employee Stock Purchase Plan (ESPP)
- Part of Top-Notch engineering team in the IT market
- Private Health Care Plan for you and your family
- Great work/life balance:
- Paid Parental Leave
- Part of a follow-the-sun team (no night shift)
- Hybrid work environment (home and office)
- Recognition awards
- Paid industry training and certification
--
Nutanix is an equal opportunity employer.
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].