Description

Job description:

• Receive and process requests from B2B customers related to products, services, or orders.
• Collaborate with internal departments (Sales, Logistics, Finance, Technical) to ensure quick resolution of customer issues.
• Professionally handle customer complaints, providing reasonable solutions in line with company policies.
• Maintain positive relationships with existing customers and propose solutions to enhance customer satisfaction and loyalty. 

Required Skills/ Experiences:

• Above 2 years in customer service or Sales administration in B2B business
• Good communication and problem- solving skills
• Good English- speaking and writing

Qualifications:

       Bachelor's degree in economics or equivalent