Build your Career with an Industry Leader 

Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants and hotels globally.  We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods and automotive products, it is likely that you will put your hands on our labels on a daily basis.  It is our labels that identify, promote and help sell our customer’s products!  With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels. 

The EMEA IT Business Systems division is looking for adding a Business Analyst, who will work on activities related to the support, improvement and roll outs of several business IT systems throughout Europe and Africa. 

The Role 

In this exciting and varied role, you will: 

• Participate in projects for the implementation and evolution of business systems (ERP, BI, MIS, Scheduling, Data Collection, etc.) on plants located between Europe and Africa;
• Roll-out standard processes/configurations and identify functionality gaps;
• Analyze and review the Business Requirements and client change requests, and assess their nature (development request, defect, set up error, …) and priority;
• Provide the development team with exhaustive test cases on detected defects;
• Deliver client training;
• Carry out support activities for business systems, using ticketing systems;
• Support continuous improvement initiatives, through the analysis and optimization of processes;
• Contribute to the evolution of business systems through their configuration, the development of reports, and the creation of interfaces to third parties;
• Undertake testing and production of new releases or patches;
• Constantly collaborate with colleagues located in different globally distributed groups.

The Person 

To succeed in this role you will: 

• Hold a Masters degree in Engineering, Computer Science or similar;
• Have at least 3 years of work experience related to the implementation and support of complex business systems, such as ERP or similar;
• Have very good familiarity with report development, including use of Crystal Reports, which would be considered a plus;
• Have expert knowledge of SQL language and the ability to navigate and extract and import data to and from databases;
• Be experienced in writing SQL queries;
• Be a natural problem-solver;

• Have a client-focused mindset;
• Have excellent written and verbal communication skills in English;
• Have experience of presenting complex information in a clear and structured way;
• Be autonomous, rigorous and well organized;
• Be resilient under pressure;
• Have the ability to work on your own initiative and adhere to deadlines, being flexible and adaptable;
• Be eager to learn and self-train on new business areas within the label printing industry;
• Be ready to travel around Europe and Africa, up to 20% of the working time.

Optional but Desirable 

Working knowledge of: 

• Production management systems (Scheduling, MRP, data collections, quality management, etc. in Printing or other manufacturing environments.
• EFI Radius
• Process description notations (BPMN, flow chart)
• Agile methodologies
• ServiceNow or another ticketing system

Why Multi-Color? 

• You will work at the cutting edge of production environment innovation; we challenge the status quo and are transforming operations every day;
• You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best;
• You will be part of a team that values integrity; we support each other and keep our promises;
• You will be able to work freely, flexibly and true to your authentic self; we champion diversity;
• You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.

Additional Information 

To apply for this role you must already have the right to live and work in Italy and have the ability to travel unrestricted both within Europe and Africa.  Visa sponsorship is not provided. 

All applications to be made using the English Language. 

The office will be in Lucca, but the contract will provide for forms of smart working, to be agreed. Applications from more experienced figures are also evaluated and the remuneration will be commensurate with the actual experience. 

Diversity & Inclusion   

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued and empowered. We are committed to providing an environment in which everyone is included, treated fairly and with respect. We consider our people our best asset and understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation or life stage. We encourage & welcome all genders, people of disability, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply. 

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