National Account Manager - Packaging/Labeling Exp. Required
Description
Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The National Account Manager (NAM) is responsible for managing a large, high profile customer and works to improve MCC’s market position and achieve financial growth. This position defines long-term, organizational strategic goals, builds key customer relationships, identifies new business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. They are responsible for meeting budget expectations and delivering YOY growth exceeding the market growth rates. The NAM focuses on three main areas: Current Account Development, Client Retention, and Strategic Account Growth & Planning. This role is highly collaborative as it requires interaction with mid and senior level management, marketing, and technical staff.
Why work at MCC:
Compensation: $150,000- $175,000 annual base salary + sales incentive plan eligible
- Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
- Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
- Example: climate controlled, promotion opportunities, etc.
Responsibilities:
Current Account Development
- Farming within current customer base potential new business.
- Navigating to Senior Leadership, other than Purchasing, to develop proposals that address client needs, concerns, and strategic market objectives.
- Participate in pricing the solution/service.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
- Present new, innovative products and services and enhance existing relationships.
- Work with technical staff, analytics group, marketing and other internal colleagues to meet customer needs.
- Arrange and participate in internal and external client debriefs.
Account Growth & Planning
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
- Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Administrative
- Submit weekly progress reports and ensure data is accurate.
- Enter and manage data accurately within the company’s CRM or other sales management systems.
- Forecast and exceed sales targets.
- Track and record activity on accounts within CRM.
Qualifications:
- Preferred location in or around the Cincinnati, Ohio area.
- Bachelor’s Degree
- 5-7 years proven work experience in Sales; Sales/Account Management directly in labels or flexible packaging is preferred.
- Knowledge of CRM Software and Microsoft Office
- Excellent communication and strategic negotiation skills
- Travel up to 50%
Diversity & Inclusion:
MCC fosters an inclusive culture that respects and embraces our teammates’ diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples’ gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.
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