Metropolitan Transportation Authority Careers

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Job Summary:

This role is responsible for supporting strategic planning and implementation of human resources policies and procedures for MTA HQ consolidated workforce, through disseminating information and providing policy direction to consolidated employees who work across various MTA operating agencies. This role manages and coordinates a variety of selected programs and policy administration for consolidated MTA employees to ensure consistent application of organizational policy and practice as it applies to this population. Through multiple analytical processes, this position monitors effectiveness of existing programs, program usage, and market trends to support HR planning functions and maximize effectiveness of HR policies and programs. Responsible to direct a work team of one or more HR Managers, Generalists, and/or Coordinators to deliver efficient, comprehensive Human Resource services to MTA's consolidated workforce. A major responsibility of this position is to develop strategic partner relationships with consolidated department leads and their employees to assist them in achievement of their goals while maintaining compliance to legal regulations, laws, etc.

Responsibilities:

• This position supports development of HR programs and processes aligned with the needs and objectives of MTA’s consolidated workforce. This role works with the Business Service Center and operating agency HR staff to carry out key processes across the organization. This role will serve as a liaison between the consolidated department workforce, its leadership, and operating agency HR staff to manage and monitor programs related to staffing, organizational and talent development, compensation, employee relations, and performance management.
• This role provides guidance on corporate HR policies and procedures to the consolidated workforce, addressing and mitigating cross-agency issues and appropriately transitioning administration of select processes to the relevant functional towers. This position works with functional HR staff to ensure understanding of HR programs for equitable and consistent application in the field.
• This role manages analytical processes to assess effectiveness and levels of use of programs across the department to support strategic HR planning activities.
• This position leads communications planning for dissemination of human resources programs and policy changes across, but not limited to, all consolidated functions. This role may assist consolidated department leads with overseeing the development of communications materials, educational sessions and forums, employee handbooks and related items, and monitors/assesses effectiveness of communications strategies in accordance with MTA HQ policies and procedures.
• This role will liaise with Talent Acquisition to oversee and coordinate programs and activities related to consolidated recruitment efforts, including, but not limited to, testing coordination, candidate outreach, interviewing, and participating in review committees and appeals when necessary. This role is responsible for monitoring effectiveness of programs and supporting planning functions for all programmatic changes.
• This position manages analytical processes to assess appropriateness of fund allocation across HR initiatives. This role assesses departmental functionality and makes recommendations for revisions to organizational and job structures to ensure effective execution of system-wide policies and programs, and maintain alignment with other departments and the operational needs and objectives of the organization.
• Direct the day-to-day aspects of HR services, prioritizing daily work activities and projects for staff.
• Develop strong partnerships with consolidated department leads, providing consultation and guidance to leads on restructuring, workforce planning and forecasting, succession planning, performance management, coaching, career development, disciplinary issues, compensation and salary administration policy, and all other HR policies and procedures that may affect consolidated groups of employees.
• Liaise with the Talent Acquisition tower to direct and monitor recruitment and selection strategies, and hiring plan needs, to meet the Company’s staffing needs ensuring compliance with established hiring plans, EEO, ADA and all related laws.
• Liaise with the Talent Acquisition tower to develop short and long-term corporate recruitment strategies to ensure appropriate staffing levels in the most efficient manner while ensuring the selection of the best qualified candidates.
• Liaise with the appropriate towers to manage ADA Reasonable Accommodation requests as well as Religious Accommodation requests.
• Oversee all terminations for consistency, appropriateness and ensure they are within legal guidelines.
• Counsel department managers on interpretation and application of policies, procedures and Collective Bargaining Agreements.
• Assist with the management and resolution of employee relations issues.
• Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Review direct reports and approve performance appraisals. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
• Perform other assignments as requested by Management.

Required Knowledge/Skills/Abilities:

• Must have thorough working knowledge of at least two of the following HR areas; recruitment, benefits, compensation, salary administration, position evaluation, organizational dynamics, employee development, performance management, or HR administration.
• Must have working knowledge of all related state and federal regulations regarding related human resource issues.
• Experience interpreting and administering related policies and procedures, laws, collective bargaining agreements and government rules and regulations.
• Advanced working knowledge of PC applications and HR systems (i.e., Excel, Word, Visio and Peoplesoft) with ability to generate spreadsheets and analyze data.
• Must possess strong, proven leadership, management, and customer service skills and experience.
• Must have ability to develop strong relationships with all levels of the organization.
• Must possess effective strategic planning skills with ability to align strategies with business needs and operational issues.
• Effective problem solving and decision-making skills with the ability to identify and resolve related issues and prevent future occurrences in an effort to maintain employee satisfaction.
• Must possess effective organization and administrative skills with the ability to effectively manage multiple responsibilities simultaneously within limited specific time frames.
• Effective communication, interpersonal and presentation skills with ability to assist and interact with employees on all levels. Good judgment and a high level of professional integrity and ethics to gain employees’ trust with their confidential information.
• An excellent background in MTA operations and the types of HR policy issues faced by the MTA and its consolidated issues is preferred.
• Previous public or quasi-public-sector experience desirable.

Required Education and Experience:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Business (or equivalent experience), a Masters Degree in Business is strongly preferred.
• Minimum 8 years of general human resources experience, of which at least 2-3 years should be at the supervisory or similar level.

The Following is/are preferred:

• Masters Degree in Business is strongly preferred.
• HR certification preferred.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.