Accounts Receivable Senior Supervisor
Description
What We’re Looking For:
We are seeking a highly motivated and detail-oriented Accounts Receivable (AR) Senior Supervisor to join our team at Meltwater. The ideal candidate will be responsible for managing and overseeing the accounts receivable function, including client invoicing, collections, cash applications, account reconciliation, and reporting. This role requires a strong combination of technical expertise, leadership skills, and the ability to communicate effectively across teams and with customers to ensure timely and accurate receivables management.
At Meltwater, we are dedicated to driving positive change in both our business and our employees' daily experiences. Our ethos emphasizes leading by example, cultivating a culture of transparent communication and trust, and nurturing talent by fostering creativity and innovation. Join an environment that values diverse perspectives and where your contribution is integral to our collective success.
What You’ll Do:
Client Correspondence & Communication:
- Act as the primary point of contact for clients and internal Meltwater teams regarding outstanding invoices, payment status, account reconciliations, and customer payment/refund inquiries.
Accounts Receivable Operations:
- Ensure timely and accurate posting of customer payments.
- Manage the Accounts receivable team in daily operations including cash application, refund, and others.
- Coordinate with the Revenue, Sales Ops, and Tax teams to resolve client payment issues quickly and accurately.
- Support month-end and year-end closing processes by preparing AR reports, reconciliations, and analyses.
- Continuously evaluate AR processes and systems, recommending and implementing improvements to enhance efficiency and accuracy.
Team Leadership & Development:
- Lead, mentor, and develop a high-performing AR team through coaching, feedback, and ongoing professional development.
- Establish clear performance goals and monitor individual and team productivity to ensure targets are consistently met.
- Foster a collaborative and accountable work environment that aligns with Meltwater’s values and goals.
Compliance & Reporting:
- Ensure compliance with internal controls, accounting policies, and regulatory requirements related to accounts receivable.
- Support internal and external audits by providing necessary documentation and responding to audit inquiries.
What You’ll Bring:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- 6+ years of experience in Accounts Receivable, with at least 2+ years in a supervisory or management role.
- Strong understanding of AR processes, financial reporting, and internal controls.
- Proficiency with accounting software (NetSuite experience preferred) and Microsoft Office Suite (especially Excel).
- Experience working with ERP systems and AR management tools.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and cross-functional teams.
- Strong organizational and analytical skills with high attention to detail.
- Ability to prioritize and manage multiple responsibilities in a fast-paced, dynamic environment.
- A proactive mindset with a focus on continuous process improvement.
- Commitment to maintaining the highest levels of confidentiality and professionalism.
- Proficient in English, both written and spoken.
Where You'll Work: Lago Alberto 375, Suite 200 Granada, Miguel Hidalgo 11320 Ciudad de México, CDMX, Mexico
When You'll Join: ASAP
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and highperformers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.