Escalation Engineer

Support (Customer & Technical) Bangalore, India

Required Qualifications

  • Ability to debug Liferay effectively
  • Ability to work with Sr.EE and SME to decide whether issue is bug
  • Ability to build and deliver regional trainings specific to regional needs

Preferred Qualifications

  • Build plugins from scratch as Proof of Concepts
  • Intermediate Linux knowledge
  • Intermediate Java knowledge - Skill Map L4
  • Web server / Proxy / Load Balancer setup and basic configuration
  • One scripting language at a basic level (Groovy, Bash, Python)
  • Thread Dump and Heap dump analysis (find common issues)