Client Partner, Singapore

Sales Singapore, Singapore Singapore
Contract Type: Full-time



What does an exceptional Client Partner do in Singapore?

You will provide subject matter expertise across all our human capital solutions and partner with sales teams to initiate, design and implement client solutions originating in local market. 


You will balance your time converting new opportunities and ensuring successful implementation of these opportunities as well as expanding business within target accounts through valued trusted advisory and client partnership.


Operating with passionate collaboration and a balanced perspective you will bring innovative solutions that deliver tangible business impact, be the voice of the customer and ensure innovative continuous product development.


Reporting Relationships:

  • Client Partner Leader APAC



What you’ll do

As our new Client Partner, you will

  • Accompany the business development team to pitches and, acting as subject matter and learning methodology expert, effectively present our solutions to clients
  • Act as the ‘face of LHH’
  • Assesses the viability of projects, our competitive advantages, and our ability to achieve margin
  • Identify opportunities for growth and expansion
  • Create designs that meet client requests, needs and objectives
  • Write and source content on solutions and points of view to be included in client facing materials
  • Leverage your strong point of view on client needs, LHH solutions and capabilities, competitive considerations to win and scale deals
  • Assume overall responsibility for the successful execution of the project
  • Conduct requirements analysis with target audience and decision maker levels
  • Finalize design and learning methodology
  • Lead LHH instructional design, assessment, technology, coaching and project management teams
  • Pilot with cohort leveraging expert LHH facilitators, coaches and assessment professionals
  • Improve and finesse the solution on an ongoing basis based on feedback from clients and pilot participants while preparing for rollout to the full population
  • Based on feedback from sponsors and the pilot participants, makes necessary improvements to the solution and prepares for rollout to full population
  • Create an evaluation strategy based on needs of the client, leveraging qualitative and quantitative measures



Required Experience/Characteristics

  • Demonstrated expertise in the field of human capital management
  • Minimum 10 years’ experience in leadership & organizational transformation working in both large, complex organizations and consulting environments
  • Knowledge of leadership development practices and principles
  • Experience in identifying opportunities to create customized development interventions
  • Consulting skills and an ability to build strong relationships internally and externally
  • Network of line executives, senior HR contacts, and external resources
  • Well-developed business acumen
  • Experience influencing at executive and senior stakeholder level
  • Multilingual and excellent oral and written presentation skills essential
  • Project management and co-ordination skills
  • Self-starter attitude combined with strong collaboration skills
  • Masters-level qualification or Ph.D. in Human Resources, Organizational Psychology, Organizational Development or related field is desired. Product/solutions management, product development/instructional design, technology, finance, marketing, sales, consulting, facilitator and coaching networks, production/graphics/editing, and diagnostic/survey analytics
  • Track record managing diverse teams developing, selling, implementing and consulting talent development with global clients
  • Ability to partner with organizations or SMEs to acquire, develop, market and sell intellectual property delivered by technology and ILT with assessments/data analytics and supported by coaching


Skills and attributes

  • Results oriented
  • Delivery skills
  • Ability to think laterally/ systemically; complex solution orientated
  • Ability to navigate ambiguity
  • Excellent influencing and stakeholder engagement skills
  • Leadership
  • Attention to detail
  • Numerical reasoning
  • Verbal reasoning
  • High levels of initiative / self-motivation and drive
  • Exceptional communication and interpersonal skill
  • Effective team player
  • Ability to self-direct