Manager, Business Development and Sales - Midwest & North Carolina

Charlotte, North Carolina St. Louis, Missouri  | Business Development / Sales


Position at GoHealth Urgent Care

Job Summary

At GoHealth Urgent Care, we Go above and beyond for our patients, team members, partners and communities by ensuring that their experience is effortless, personal and connected. All of our 150+ GoHealth Urgent Care centers are seamlessly integrated with market-leading health systems and engaged with our communities.

Our manager of sales role will be responsible for further developing our go-to-market products and services by driving greater volume and revenue through the development of partnerships, affiliations and other arrangements with, self -insured employers, payors, health systems and other providers across the healthcare continuum. The products and services will include all business-to-business (B2B) opportunities, including direct-to-employer (DTE) strategies, along with new model and product innovations, including our virtual and on-demand services.

This position can be based in any of the markets this role is responsible for supporting (NC, MO, OK, or AR). 

Education Requirement

• Bachelor’s Degree required
• MBA or Masters Preferred

Work Experience

• 5 years of business development experience, to include a minimum of 1 year of experience in a sales role
• Healthcare business development experience preferred
• 3 years of outside sales experience – B2B
• 3 years of experience developing strategic partnerships/business development with a focus on sales to health plans and/or self-insured employers, 5 years preferred
• Proven sales/marketing track record with documentation of consistent sales activity

Key Responsibilities

• Develop strategies for new sales opportunities including business-to-business (B2B), direct-to-employer (DTE) strategies, new model and product innovations, including our virtual and on-demand services and urgent care/primary care hybrid strategies
• Establish and maintain relationships with self -insured employers, payors, health systems and other providers across the healthcare continuum
• Build and manage a pipeline and report progress accurately
• Present and field in-depth questions about all products in the portfolio
• Build proposals, supporting documentation and presentations in partnership with business development and value-based care teams.

Achieve/Exceed Net Revenue Budget

• Drive revenue to exceed quarterly visit forecast by increasing market share with new and existing payor and employer sources
• Develop relationship with payors and employers utilizing GoHealth sales process to promote all product and service offerings
• Support timely implementation and training for new Virtual Visit opportunities

Sales/Marketing Responsibilities:

• Prospecting to update payor and employer opportunities
• Arranging networking events in order to establish more face time with the decision makers and introduce them to our team providing services
• Ongoing collaborative communication with direct supervisor and operations managers to ensure that expectations and overall objectives are being met
• Utilize clinical marketing collateral to promote and maximize exposure of services offered
• Adherence to monthly sales expense budget
• Work in tandem with the Market Operations leaders Value Based Product team, and business development to maximize overall opportunities for the Market to generate new referrals

Market Intelligence

• Conduct market research to determine the current status of each competitor; use that information to determine new relationships
• Participate in clinical education training to broaden product knowledge as indicated by region
• Continuously expand clinical and competitors’ knowledge, state rules and regulations, market strategies and sales techniques