IT Project Manager

Atlanta, Georgia  | IT (Information Technology)


Position at GoHealth Urgent Care


The IT Project Manager serves as a vital resource to all business units across the organization by partnering at multiple levels and providing appropriate support on key information technology projects. This position will be assigned enterprise business projects where project management, vendor management, multi-department coordination, training/education, application support will be required. This position will be responsible for the planning, coordination, and organization of these projects with a focus on the information technology components and deliverables. In addition, this role will do troubleshooting, root cause analysis, problem resolution, and will serve as an escalation point for projects.
The role leads complex projects with enterprise level impact across GoHealth Urgent Care and works across the enterprise to find best practices, assess cross-functional impact and drive change management. You will also work closely with existing and new joint venture partners to execute key initiatives and strategies.

Improve business processes and support critical business strategies by guiding the development, implementation and maintenance of business systems that are designed to enable an effortless experience for staff and patients alike. Establish and implement project management methodology policies and procedures including project intake, scoping, and resource allocation of the technology initiatives.



Bachelors’ degree or equivalent experience required

Work Experience
 3+ years of experience with Project Management in healthcare environment required
 5 years of experience in HealthCare preferred

Required Licenses/Certifications

 PMP preferred
Additional Knowledge, Skills and Abilities Required  Demonstrated ability to deliver complex projects on time and within budget
 Affinity for change and operating in and rapidly changing environment
 Excellent verbal and written communication skills
Additional Knowledge, Skills, and Abilities Preferred  Knowledge of eClinicalWorks, Epic, and/or radiology systems is a plus
 Knowledge and experience with HealthCare Information systems with demonstrated functional expertise in implementations and workflow review


Plan and organize tasks, reports progress, manages & coordinates implementations
• Develop, implement, and maintain project plans and budget for assigned projects
• Provide success measurements and milestones for application development and implementation of projects
• Manage intake and project prioritization process for new project requests to facilitate effective collaboration across functional leaders
• Lead focus group sessions with stakeholders for requirements and testing
• Create test plans, test cases, test scripts and performs functional testing
• Create and maintain system documentation
• Work with existing systems to track and manage requests and issues
• Effectively communicate project status information, design discussions and issues with project team (business owners)
• Lead training efforts across markets and functions to ensure the consistency of information being distributed to all people
• Coordinate internal resources and third parties/vendors for the execution of projects
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage and establish the relationship with the field, vendors, and stakeholders
• Create and maintain comprehensive project documentation