Administrative Secretary/Procedure Scheduler - Per Diem Days
Description
- The Leapfrog Group - Grade A for quality and patient safety
- U.S. News & World Report - High performance in heart failure treatment
- Healthgrades - One of America’s 50 Best Hospitals
- Surgical Review Corporation (SRC) - Robotic Center of Excellence
- Joint Commission - Gold seal of approval in spine surgery
Summary:
Supports the Director and Business Manager for Administrative and patient scheduling needs. Maintain all clinical data bases according to accreditation and regulatory guidelines. Strive to exceed the service expectations of our patients, physicians and all other customers. Partner with other departments/service lines across Nuvance to achieve organizational objectives. Contribute ideas and suggestions to improve patient/customer satisfaction and productivity. Develop ideas to eliminate unnecessary work and waste. Provide education and training to new employees on responsibilities contained within services departments. The Admin assistant provides administrative support to the department, including managing patient scheduling needs. As the first line of contact for our patients.
Responsibilities:
- Manages outpatient scheduling including history and physical queue, blocking and opening patient schedules, directs patient contact for test scheduling and confirmation calls, checks insurance coverage, partners with financial clearance department, obtains insurance pre-authorizations for needed services when applicable, ICD10 diagnosis coding knowledge and assess workflow.
- Manages patient appointments including activating patient orders, arriving patient, registers patient, coding and charging for completed procedures where applicable.
- Actively communicates with Director, Business Manager, Physicians, Practice Offices, and professional partners to assure appropriate workflow, verifies accurate submission of required patient information.
- Monitors and manages/evaluates staff coverage, patient versus tech ratio to optimize productivity and right sizing of staffing where applicable.
- Assists Manager in accreditation and regulatory requirements as identified by Manager.
- Manages Outpatient exception reports and submit corrections to optimize reimbursement in collaboration with the Manager.
- Completes Quality Assurance Audits as directed by Manager and reports information as needed.
- Provides administrative support to assure smooth daily department operations.
- Manages ordering of office supplies.
- Fulfills all compliance responsibilities related to the position.
- Performs other duties as assigned.
- Maintains and Models Nuvance Health Values.
- Demonstrates regular, reliable and predictable attendance
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Danbury Hospital
Org Unit: 142
Department: Sleep Lab
Exempt: No
Salary Range: $19.54 - $37.94 Hourly