Learning Experience Designer

Customer Success United States Lehi, Utah


NetDocuments (ND), recently was named as a “Top Workplace in the US” for Work-Life Flexibility, Top Managers, Remote Work, Compensation & Benefits and a Top Workplace by the Salt Lake Tribune and Best Companies to Work for by Utah Business magazine.  We win together through passionate hard work, exploring new things, and recognizing every interaction matters.  ND is a hybrid, remote-friendly workplace.


Now, who we are… We help legal professionals do their best work.  ND offers document management, email management and collaboration technology complete with disaster recovery, enterprise search, and matter centricity features. Our 5 solutions; ORGANIZE, PROTECT, PLAN, DELIVER, and LEARN, create a structure, and provide a framework that helps legal professionals work inspired each day.


About the opportunity:

NetDocuments is seeking a Learning Experience Designer to create and manage the conceptualization, design, development, and implementation of learning products. The Learning Experience Designer will report to the Director of Partner Success. The Ideal candidate will be an experienced professional with expertise in developing engaging and effective technical learning experiences for partners, customers and internal employees that significantly impacts the learners experience and expertise.  The content may include structured, formal Instructor led earning with hands-on labs, as well as online synchronous and asynchronous learning experiences, to help our learners achieve the competencies required to be successful in the marketplace with NetDocuments Products and services.


What your contributions will be:

  • Utilize instructional design principles to evaluate and translate learning requests into content that meets both the learner and business needs
  • Collaborate with stakeholders to understand roadmap, product usability for partners, customers, internal colleagues and validate course design and content.
  • Work with multiple NetDocuments teams regarding consistency in designing, developing, and implementing training materials to provide an engaging learning environment.
  • Manage the design of the overall learning experience presented to the learner
  • Direct and guide learning design for internal and partner subject matter experts recruited to produce and publish technical content
  • Manage the development and maintenance of instructional material used to transform technical information into professionally written and engaging instruction
  • Other duties as assigned


What you will bring to the team:

  • Voice of the Learner(s)
  • Organizational Skills
  • Communication Proficiency
  • Presenting
  • Collaboration Skills
  • Problem Analysis
  • Business Orientation


What you will need for success:

  • 4+ years of experience in learning and production design
  • Experience leading projects and teams
  • Strong portfolio in learning products and design applications (Bridge, Articulate, Wistia)

Ideally you will have:

  • Legal industry experience 


What you will receive:

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with no vesting period 
  • Twice a year merit increases
  • Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
  • Authenticity and accountability from leadership
  • Connection, access, and mentorship from exceptional leaders
  • Growing company with opportunities for advancement


NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.  NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.