Project Manager-Delivery Success Manager

Professional Services United States


NetDocuments (ND), recently was named as a “Top Workplace in the US” for Work-Life Flexibility, Top Managers, Remote Work, Compensation & Benefits and a Top Workplace by the Salt Lake Tribune and Best Companies to Work for by Utah Business magazine.  We win together through passionate hard work, exploring new things, and recognizing every interaction matters.  ND is a hybrid, remote-friendly workplace.


Now, who we are… We help legal professionals do their best work.  ND offers document management, email management and collaboration technology complete with disaster recovery, enterprise search, and matter centricity features. Our 5 solutions; ORGANIZE, PROTECT, PLAN, DELIVER, and LEARN, create a structure, and provide a framework that helps legal professionals work inspired each day.


What your contributions will be:


  • Energetically provide project management support to implementation teams that enable them to deliver implementations to customers of the highest quality and on time
  • Create long and short-term project plans for NetDocuments implementations, including setting targets for milestones and deadlines
  • Understand the migration solutions that enable the movement of customer data from existing systems to the NetDocuments solutions being implemented and how that affects implementation timelines and milestones
  • Adjust project schedules and targets as needed and communicating across teams
  • Serve as a point of contact for teams when resource conflicts arise and resolve effectively
  • Communicate with executive teams on project status and progress, outlining areas of concerns both internal and external to the project
  • Ensure proper signoff procedures from customers and team members to deliver a successful project
  • Proven ability to thrive in a constantly changing environment, be a self-motivator with a passion for innovation and willingness to challenge the status quo in a positive and collaborative manner


What you will bring to the team: 


  • Creative problem-solving
  • Passionate
  • Self-driven
  • Relationship Builder
  • Organizational Skills
  • Communication Proficiency
  • Presenting
  • Collaboration Skills
  • Customer Orientation
  • Problem Analysis
  • Business Orientation


Required Education and Experience:


  • Bachelor’s degree or equivalent required
  • 2-3 years’ experience of project management implement document management solutions – principally to law firms, accountancy firms, government and/or healthcare organizations


Preferred Experience:


  • Experience of implementing NetDocuments solutions in law firms of various sizes

What you will receive (US Specific):

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with no vesting period 
  • Twice a year merit increases
  • Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
  • Authenticity and accountability from leadership
  • Connection, access, and mentorship from exceptional leaders
  • Growing company with opportunities for advancement



NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.  NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.