Build your Career with an Industry Leader

Multi-Color Corporation and Fort Dearborn have merged and are now the world’s largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry leadership for over 110 years.

Why work at MCC: 

• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating holidays

Responsibilities:

• Lead structured problem-solving activities (e.g. 8D, 5 Why, Ishikawa) to resolve customer complaints, audit findings, or customer returns in a timely manner that prevents reoccurrence
• Participate in frequent customer interactions for the purposes of regular business update meetings, reporting, issue resolution, and cooperative continuous improvement opportunities that improve our products and increase customer satisfaction.
• Develop, report, and take action to improve metrics related to quality (i.e. cost of poor quality, customer complaints, product non-conformances, etc.).
• Own the process for recurring QMS systems such as the PCCB (Process Change Control Board), customer complaint process, CAR management, or others.
• Drives quality improvements by working with Operations to implement effective quality planning tools, measurement systems, sampling plans, statistical techniques, or other process controls.
• Establish and implement process control plans to include capability studies, gage repeatability and reproducibility (Gage R&R) studies.
• Provide quality related documents to the manufacturing floor, including OPL, work visual aids and work instructions.
• Develop and implementation of SPC activities, including originating objectives, goals and time tables, and implementing new techniques as they become available.
• Perform capability studies on new jobs and in other situations where they are needed.
• Participates in and performs Layered Process Audits (LPA) per plan.
• Complies with policies and procedures pertaining to facility or divisional adopted standards such as BRC.
• Utilizes the concepts of continuous improvement including Lean.
• May, on occasion, be required to perform duties other than those specified in this description.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High School Diploma or equivalent required.
• 4-year College or University Degree in Business, Quality, Engineering or related field preferred but not required.
• 2 - 3 years’ experience in a Quality related role.
• Ability to solve complex problems and exercise judgment based on the analysis of multiple sources of information.
• Ability to read and interpret engineering drawings and specifications.
• Ability to support and/or lead root cause analysis, disciplined problem-solving and decision-making processes.
• Proven leadership, interpersonal skills and personal development skills.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.

Diversity & Inclusion 

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation or life stage. We encourage & welcome all genders, people of disability, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.

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