Business Systems Analyst (SAP)

Information Technology 47800 Petaling Jaya, Selangor


Build your Career with an Industry Leader at our Shared Services Centre in Malaysia.

As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate. 

If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you!

Job Highlights:

  • Hybrid work environment
  • Expanding SSC with career growth
  • Sustainable and inclusive work culture
Job Scope
  • Apply strong knowledge of assigned business processes for analyzing, designing, developing, and testing system functions for assigned business areas to ensure that the supporting systems meet the business requirements.
  • Work with users to gather detailed requirements and develop functional specifications for new system requirements, system enhancements and reporting requirements.
  • Utilize data & process analysis methods and tools to identify system and process improvement opportunities.
  • Functional configuration and maintenance of assigned business systems to support new implementation project requirements and enhancements for changing operational and business needs. Create and maintain system, process, and end-user documentation.
  • Ensure that project requirements, timeline, budget, and scope are met.
  • Conduct knowledge transfer and training of end-users, including sharing best practices.
  • Development and maintenance of reports using corporate standard reporting technologies.
  • Perform data analysis and application development, including minor programming, to support data migration from legacy systems to corporate standard business systems and custom requirements as required. Act as functional and technical liaison between users and the IT application development team to deliver custom solutions that require more complex program coding.
  • Provide user support for business systems related issues including researching transactional issues, identifying root causes and driving resolution. Administer and support application as necessary (login, functionality, reporting, data integrity, interfaces). Maintain support log of issues and requests following corporate’s service request guidelines.
  • Ensure all established policies, procedures and controls are enforced and followed.
  • Model the Corporate Values (Integrity, Passion, Creativity, Perseverance and Achievement) and Principles.
  • University degree, preferably in Information Technology.
  • Experience (2 years or more) in IT with responsibilities for ERP system configuration and support is an advantage.
  • SAP SD experience required for SAP SD Analyst role. SAP PI or BI experience a plus.
  • SAP FI/CO experience required for SAP FI Analyst role. SAP PI or BI experience a plus.
  • Business process, system and data analysis skills with business application project implementation experience.
  • Advanced technical ability to manage and support SAP systems.
  • Experience with (but not necessarily an expert in) Microsoft Windows, Windows Server and Database Technology.
  • Ability to clearly communicate (verbally and written) complex technical matters in local language and English, articulate complex technical issues to “nontechnical” associates, present ideas clearly to management in order to gain support and buy-in 
  • Self-directed Ability to identify critical requirements and act accordingly; independently prioritize and manage day-to-day priorities.
  • Logical Advanced ability to analyze complex situations and develop solutions to those situations.
  • Broad knowledge of printing industry business practices and processes preferred.
  • Rational, logical, fact driven decision making.
  • Read and analyze the most complex documents. Supervisory Abilities:
  • Relate to people at all levels of the organization.
Only applicants who can legally live and work in Malaysia will be considered.