NOC Engineer

Technology Sliema, Malta


Position at LeoVegas Mobile Gaming Group

Company Information 

LeoVegas is where the lions play...and work! A fun, agile and fast paced environment connecting 1000+ employees with over 60,000 worldwide employees of MGM Resorts International, as our two leading forces come together. We're culture focused, so if you're an innovator, initiator and a team player, give us a roar and join the LeoVegas pride - WINNER of the iGaming Idol 2022 - Employer of the year award! 

Let's create the world's greatest iGaming experience!

LeoVegas’ scale-up culture sets a tone of courage and capacity to act. Employees are encouraged to not only say what they think, but also to do the job that is needed - “to make it happen”. 

LeoVegas does not believe in hierarchical structures, but instead that every individual employee plays an important role in the company. We trust that you thrive in these environments.

Due to our continued growth, we're now looking for a NOC Engineer speaking to join our high performing team.

As our NOC Engineer you will:

- Proactive monitoring and support of the production and non production environments.
- Maintain a good standard of providing information internally when it comes to ongoing issues.
- Detect, analyse and respond to systems and security incidents.
- Maintain and suggest improvements to the incident and problem processes.
- Act promptly on alarms, service degredation and outages.
- Acts as a focal point for outages until restoration.
- Maintain, escalate and update NOC related tickets.
- Work closely with other Platform teams to ensure that platforms are designed with “operability” in mind.
- Deliver on KPI’s set internally as well as adhere to SLA’s with regards to service delivery to other departments.
- Direct contact with Service Providers and 3rd parties;
- Using ITIL Best Practice to handle service requests, incidents and change requests.
- Create new and update existing knowledge base articles.
- Participate in a 24×7 on-call rotation.

Your areas of knowledge and experience are:
  • Knowledge of networking essentials.
  • Knowledge of server administration.
  • Experience in working with monitoring tools.
  • Working knowledge of application container frameworks.
  • Experience working with cloud platforms.
  • Knowledge of Linux operating systems and MySQL.
  • Knowledge of VMWare virtualisation software, system monitoring, and web services.
  • Knowledge of analysing logs and troubleshooting issues.
  • Knowledge of DNS & SSL Termination.

And additionally...

  • Excellent communication skills, needed for delivery of information both to technical and non-technical teams.
  • Team player.
  • Highly motivated, positive attitude, eager to learn new skills and technologies.

Our Culture

As our company working language is English so we'd like to see your CV in English please

At LeoVegas Mobile Gaming Group we firmly believe that our diversity is what makes us unique and that everyone and anyone is welcome to enjoy the ride - regardless of age, gender, disability, race, national or ethnic origin, religion, language, martial or civil partnership status, political beliefs and sexual  orientation. 

We are highly committed to uphold a high level of diversity and inclusion throughout our entire group. Being a global company with a widely diverse customer base makes it essential for our workforce to be a reflection of this. 

By doing so, we believe we will achieve the best possible customer experience and create better value to our shareholders by doing so. 

Hybrid Working

At LeoVegas we have introduced a hybrid working environment that enables our employees to come together and collaborate in person, whilst offering ongoing flexibility to work from home. We all work from the office two days per week, and three days at home. 

Compensation & Benefits 

  • Competitive salary based on your experience
  • Well-being allowance to support your active lifestyle.
  • Work remotely from other eligible countries for up to 4 weeks.
  • Private health insurance to keep our Team Leo healthy and happy.
  • Personal development plan to help you reach your goals and ambitions.
  • Employee assistance program to help and guide you in challenging moments.
  • Roaring discounts all over Malta island for you to explore.
  • Team activities and events to have some well deserved break and a bit of fun!
  • If you are not based in Malta we will also provide you with a relocation package, which includes 3-week accommodation and flight!