Sportsbook Specialist
Description
BetMGM Brazil is a Brazilian betting and online gaming operator, formed by a strategic partnership between two industry leaders: MGM Resorts International, a global powerhouse in gaming and entertainment, and Grupo Globo, Latin America’s largest media conglomerate. Together, we are poised to revolutionize the Brazilian market with a cutting-edge sports betting and iGaming platform, offering a responsible and unparalleled gaming experience.
Leveraging MGM Resorts' extensive expertise in gaming and entertainment, combined with Grupo Globo's deep understanding of the Brazilian consumer and its unrivaled media reach, BetMGM Brazil is uniquely positioned to become a leading force in one of the world’s fastest-growing regulated markets. Our commitment to excellence, innovation, and customer-centricity drives us to set new standards in the industry, delivering a product that not only entertains but also engages with integrity and responsibility.
As we prepare to launch in early 2025, in a regulated market, our vision is clear: to establish BetMGM Brazil as the go-to destination for sports betting and online gaming, where cutting-edge technology meets a deep understanding of our audience, creating experiences that are both thrilling and trustworthy.
As our Sportsbook Specialist you will:
- Manage the event planning process the Brazilian market in collaboration with the Marketing and Sportsbook CRM team to design and develop the best Sports localized offers for retention, acquisition, cross-selling, churn prevention, upselling and reactivation.
- Collaborate with the rest of the sport team and other stakeholders to implement profitability initiatives including but not limited to player profiling, and trading performance evaluations.
- Support the Sportsbook Coordinators and Assistants in the day-to-day operational tasks.
- Collaborate closely with our third-party providers and internal stakeholders to ensure our offering remains up to date for all markets and that all product features are performing as expected.
- Assist the Sportsbook Tech Team in testing and suggesting new functionalities.
- Work with multiple teams to ensure consistent site experience and customer journeys across all channels.
- Evaluate, enhance and document existing or new functionalities, features, and processes.
- Assist the Sportsbook Operations team by managing projects related to the Free to play product and Sports Betting Integrity.
- Report and present operational and marketing activities to different teams and stakeholders.
- Collaborate with Compliance, Business Analysts, and other internal stakeholders to ensure our offering remains compliant, relevant and effective.
- Assist with Sportsbook educational training and workshops with other departments.
- Act as a sports ambassador within the business and establish a knowledge base of Sportsbook within the company.
Your areas of knowledge and experience include:
- At least 2 years’ experience in a Sportsbook-oriented role.
- Genuine passion for sports and sports betting.
- Well-organized with the capacity to prioritize effectively and make data-informed decisions.
- Demonstrates ambition, fast learning abilities and commits to ongoing learning and development with a drive for success.
- Trading, player management or risk management experience is a plus.
- Exhibits adaptability in both working hours and responsibilities, showcasing entrepreneurial spirit and proactive approach.
- Team player with the willingness to share knowledge and learn.
- Fluent in written and spoken Portuguese and English; another language is a plus.