IT Support Engineer
Description
Our team has the overall responsibility for the IT platform and the IT support Engineer is the user facing role that supports the entire company to create the greatest gaming experience.
You will work closely with teams and specialists in IT to ensure that users in the organization have functional and working IT hardware and software. This includes world class IT on/off boarding and user IT support
We continuously focus on improvement and automation where the support engineers play an important role. Internal IT is in an expansive phase and will give lots of opportunities for learning new technologies and growth in the field of IT.
We trust that you help us with:
#CONTINUE TO BUILD OUR IT SUPPORT
You will be responsible for resolving IT user on/off boarding, resolve issues and support in an accurate and timely manner. As we are focusing on improvements and automation you will be part of relevant projects.
#CONTRIBUTE TO BUILD THE “BEST IT-TEAM IN THE INDUSTRY“
You will be a part of the IT department contributing to have the best IT solution and support for the organization to create the best iGaming experience.
#WE ARE TEAM LEO
As a global company with people from many different countries, internal work is built up on trust and respect - regardless of geography, culture or the department one works in. The company wins when everyone works as a team. We trust that you contribute to the Team Leo spirit.
#WE MAKE IT HAPPEN
LeoVegas’ scale-up culture sets a tone of courage and capacity to act. Employees are encouraged to not only say what they think, but also do the job that is needed - “to make it happen”. LeoVegas does not believe in hierarchical structures, but instead that every individual employee plays an important role in the company. We trust that you thrive in these environments.
Do you have experience in this?
- Provide support for all IT related issues
- OS installation, troubleshooting problems, configure hardware and software
- Knowledge of patch management systems
- Having knowledge to prevent security threats
- Familiar with HelpDesk ticket System
Why LeoVegas?
LeoVegas is where the lions play… and work! A fun, agile and fast-paced environment connecting 1,000+ employees across 11 offices world-wide. We’re culture-focused, so if you’re an innovator, initiator and a team-player give us a roar and join the LeoVegas pride. Let’s create the world's greatest iGaming experience!
Compensation & Benefits
- Competitive basic salary
- Life-Occupational injuries & sickness insurance
- Possibility to enroll in an attractive private health care insurance for both you and your partner
- 3,000 SEK wellness contribution p/a
- 30 annual vacation days
- 1,500 SEK tech allowance
- Occupational Pension - Details on request
- Benify - A benefits portal with lots of attractive discounts
- A parental leave supplement of up to 90% of the salary during parental leave when you have worked for us 1 year+ and have taken full compensation from Försäkringskassan
- 4 weeks per year work from anywhere!
- Plenty of great company events
- Mobile phone & laptop of your choice
- If you are not based in the job location we will also provide you with a relocation package including flights and accommodation support.
- Flexible hybrid working model
**As our company working language is English we’d like to see your CV in English please**