Mid+ Technical Writer
Description
Company Overview
Lean Tech is a rapidly expanding technology organization headquartered in Medellín, Colombia. We partner with global teams across multiple industries to deliver enterprise-grade digital solutions, while fostering clarity, collaboration, and operational excellence. Our teams work closely with international stakeholders to standardize processes, improve knowledge sharing, and enable scalable operations.
Position Title: Mid+/Senior Technical Writer (Mid+ / Senior)
Location: Remote - LATAM
What you will be doing
As a Technical Writer at Lean Tech, you will be responsible for owning, structuring, and standardizing technical and operational documentation used across internal teams. This role is not focused on training delivery; instead, it centers on creating high-quality written documentation that supports software, IT, and operational processes.
You will work closely with business, operations, and technical stakeholders to transform existing documentation into clear, well-structured, and easily consumable materials, ensuring consistency, accuracy, and long-term maintainability.
Your responsibilities will include:
- Reviewing, rewriting, and standardizing existing technical and operational documentation
- Creating and maintaining process documentation, SOPs, manuals, and internal guides
- Migrating and organizing documentation into Office 365 and related knowledge repositories
- Defining and enforcing documentation standards (structure, formatting, tone, verbosity)
- Ensuring documentation clarity for different internal audiences and levels of technical knowledge
- Supporting knowledge governance by organizing information so it can be easily discovered and reused
- Collaborating with business analysts and subject-matter experts to accurately document processes
- Improving documentation quality, readability, and consistency across teams and departments
Required Skills & Experience
- 3+ years of experience as a Technical Writer or in a documentation-focused role
- Strong experience documenting software, IT, or operational processes
- Solid understanding of software lifecycle concepts and technical processes (no coding required)
- Excellent writing, editing, and proofreading skills with high attention to detail
- Proven ability to structure and format complex information clearly and concisely
- Experience working with cross-functional teams in Agile or structured environments
- Strong ability to understand technical concepts and translate them into clear documentation
- Advanced proficiency with documentation and productivity tools (e.g., Office 365)
Nice to Have
- Experience migrating or standardizing documentation repositories
- Familiarity with knowledge management or documentation governance practices
- Background documenting IT systems, software platforms, or enterprise processes
- Experience working with global or distributed teams
Soft Skills
- Exceptional attention to detail and quality standards
- Strong analytical and organizational skills
- Clear, professional written communication
- Ability to work independently and manage documentation ownership end-to-end
- Proactive mindset toward continuous improvement and clarity
Why you will love Lean Tech
- Work with international teams and global stakeholders
- Play a key role in improving how knowledge is created and shared across the organization
- Professional growth in a fast-scaling, process-driven environment
- Collaborative culture focused on clarity, ownership, and impact
- Career paths that value specialization and long-term contribution