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Salesforce Developer and Administrator

Information Technology Guindy, Chennai, Tamil Nadu

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Description

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations 
 
We are seeking a self-motivated experienced Sales force developer. This position requires a strategic thinker; a problem solver who is a self-starter and self-motivated; well organized, flexible, and effective with multiple simultaneous tasks. 
 What you’ll do:   
  • As an experienced Salesforce.com Analyst and Developer, you will be responsible for recommending and instituting business analysis best practice and methodology towards standardization in Sales, Services and Marketing domain
  • You will work with business stakeholders to Analyze company systems and ‘As-is’ processes in Sales, Services and Marketing domain. Solicit, understand and document business requirements and process flows
  • As a SFDC Analyst and Developer, you will Configure SFDC and Develop necessary solution based on user requirements and specifications
  • Develop integrations between SalesForce.com and other business applications
  • Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
  • Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
  • Work with business owners in creating test plans
  • Develop procedures to improve existing systems
  • Document and create reports on systems effectiveness
  • Analyze relevant data and translate data for presentation to user other team members
  • Create guide to system updates and upgrades
  • Present key information to IT teams for improvements
  • Estimate and establish costs of upgrades and improvements
  • Partner effectively with all levels of the Organization
 
What you’ve done:   
  • Bachelor’s degree in business, computer science, or IT related field; Master’s in business or related field preferred
  • 6 years of previous working experience in SFDC as an analyst and developer
  • At least 3 years of build, configure, and test salesforce CPQ functionality and pricing in a High-Tech environment.
  • Build and demonstrate CPQ prototypes/ Proof-of-concepts in Salesforce including product bundles, options constraints, pricing rules, product rules, advance approvals, quote templates and other CPQ features
  • Hands on development experience using Salesforce configuration and customizations using Apex, Visualforce, Triggers, SOQL, Lightning, Scheduled and Batch classes, MySQL and JavaScript
  • Hands on experience using Salesforce APIs and 3rd-party integration using integration techniques - REST, SOAP APIs, Auth and Single Sign-On.
  • Knowledge of Product Development Lifecycle and DevOps Tools like Metadata API, GIT, Ant, JIRA etc.
  • A thorough understanding of Salesforce Deployment Process and tools like SFDX, ANT and Force.com IDE.
  • Experience working with business partners to set requirements and design business processes using SFDC native functionality
  • Experience with SFDC communities for end customers and partners
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, Visio and Excel); programs including Java, C, Python, etc.
  • Able to analyze system records and translate data
 
Who you are:   
  • Excellent interpersonal skills and solid communication with all levels of management
  • Able to multitask, prioritize, and manage time efficiently
  • Self-motivated and self-directed
  • Experience with channel sales model for high tech hardware and software a plus.
  • Experience with MS Flow, Integration technology and PowerBI
  • Salesforce Certification is preferred.
 

We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.

Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).

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