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Sr. Document Controller - Guadalajara, MX - Hybrid

Product Line Management Mexico

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Description

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations. 
 
An organized and resourceful individual to lead and drive the (PLM) Product Lifecycle Management system in Arena and assist with compliance and regulatory documentation. As a senior administrator you will manage the PLM environment, provide daily support to the user base and assist in the implementation of various PLM modules with a goal of continuous improvement You will respond to shifting priorities in a dynamic environment, will be self-directed to drive day-to-day operations, and recommend and manage improvement initiatives. You must be able to manage rapid changes, prioritize and track deliverables, implement new configuration management, administer user privileges, and develop control processes.
 
 
What you’ll do:  
  • Manage the administrator role for the PLM system for all users.
  • Work cross-functionally with managers and employees at all levels of the organization.
  • Collaborate with Engineering Program Manager, Operation Program Manager, Product Management, Customer Success, and Hardware Engineering teams to manage the day-to-day functional requirements of the PLM system.
  • Create and manage configuration rules and BOM structure standards.
  • Manage ECO, MCO, deviation and purge notifications in Arena.
  • Host a weekly CCB meeting with all stakeholders to review changes.
  • Implement, update, and enforce policies for BOM creation and activities related to PLCM.
  • Provide technical support, process enforcement, and training to internal and external users.
  • Manage the existing PLM setup and modify configurations as required by evolving business processes.
  • Assist in the creation of  BOM's (Bill of Materials) part numbers, ensure data accuracy and archive related documentation.
  • Interface with suppliers to support requests for regulatory compliance and component specifications documentation.
 
 
What you’ve done:  
  • 6 plus years of hands on experience managing a PLM function, preferably in Arena.
  • Bachelor’s degree or equivalent job experience.
  • Experience with supporting the PLM function in a manufacturing environment for complex hi-tech systems.
  • Proven ability to manage multiple priorities, meet deadlines, and respond positively to changing requirements.
 
 
Who you are:  
  • Interpersonal skills to effectively collaborate with co-workers and external contacts and respond positively to situations.
  • Excellent verbal and written English communication skills, with the ability to convey ideas clearly and concisely.
  • Must be capable of prioritizing workload and coordinating with people to ensure timely release of critical documents.
  • Ability to collaborate closely with other functional areas and drive key decisions related to PLM functions.
  • Willingness to work across time zones to collaborate with global teams in a 24/7 environment.

As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.

If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).

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