Virtual - Billing Analyst

Finance/Accounting Philadelphia, Pennsylvania


Position at FullBloom


JOB TITLE:Billing Analyst

DIVISION:Catapult Learning

REPORTS TO:  Billing Supervisor


FLSA STATUS: Nonexempt

Responsibilities/Core Functions:

  • Manage assigned portfolio of customer accounts as it relates to billing activities
  • Review billing specifications upon receipt of contracts.  Create and maintain billing requirements documentation.
  • Communicate with Operations management throughout the process to ensure timely receipt of data and submission of invoices.  Create and maintain billing schedules.
  • Review billing data to ensure completeness and accuracy.  Submit proforma invoices for manager approval.
  • Record invoices in accounting system, maintain back up documentation and distribute invoices.
  • Facilitate conference calls or meetings with internal and external parties
  • Handle special billing or report requests.  Work with IT as needed for billing report requests.
  • Research and respond to billing inquiries within established turnaround timesReconcile account discrepancies.  Escalate issues as needed.
  • Build effective relationships with internal and external partners
  • Review AR aging reports to monitor account details for necessary collection activities.  Follow up with internal and external parties for collection of open balances.


  • 3-5 years Billing/Accounts Receivable experience
  • Bachelors degree in Accounting, Finance or Business Administration preferred
  • High level of initiative and leadership skills
  • Ability to handle complex, difficult or escalated issues
  • Excellent organizational aptitude and high attention to detail
  • Demonstrates responsiveness and a sense of urgency when dealing with internal and external clients
  • Team player with effective verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Ability to multi task and prioritize workload
  • Microsoft Office with intermediate Excel knowledge
  • Oracle experience a plus