Product Analyst, State Reporting

Product Services Nashville, Tennessee United States


Qualifacts+Credible, along with the recent acquisition of InSync Healthcare Solutions, is one of the largest behavioral health and human services electronic health record (EHR) vendors in the country. Its mission is to partner with customers to support and extend their ability to deliver quality care and improve the lives of the clients they serve. With more than 20 years of experience, its products and services help customers achieve interoperability goals, optimize efficiency, improve productivity, and maximize reimbursement.

The company offers multiple EHR solutions (CareLogic, Credible, and InSync) to clinics and practices serving over 10 million patients in all 50 states.

If you are interested in combining a mission driven position with a dynamic, results oriented culture, please apply today!

Responsibilities for the Product Analyst

  • Designs the technical specifications and requirements for development.
  • Supports the Regional Product Owner in analyzing the business and state needs, developing requirements, stocking the state reporting backlog, grooming the state reporting backlog, and evaluating/analyzing sustainment needs for resolution.
  • Translates the State Published report specifications and customer business requirements into Tasks for development.
  • Help in collaborating and facilitating with stakeholder analysis and act as analysis specialist.
  • Create User Stories/Report Design/Requirements in line with the guiding principles of State Reporting
  • Evaluate and produce requirements needed for ongoing customer support of the State Reports within the region.
  • Provide Product Owner support by helping in the analysis of the business domain
  • Elaborate on non-functional requirements and ensure they are captured in the backlog
  • Evaluate and provide accurate estimates to aid in sprint planning and forecasting.
  • Coordinate security and compliance requirements with Security & Compliance teams 
  • Assess impact of proposed implementation to other systems/components within the platform
  • Assist in stocking and grooming the product backlog through user stories that represent the scope.
  • The go to person for technical leads (and team for use cases/feature implementation related items) 
  • Keeps abreast of technology trends in the market and brings perspectives with Product/Technical owner. avoid surprises of feature delivery 
  • Owns the internal and Customer facing documentation and maintenance of the documentation
  • Evaluate and provide accurate estimates to aid in sprint planning and forecasting.
  • Other duties as assigned or requested

Qualifications of the Product Analyst

  • Bachelor’s degree in a health services or technology field, or equivalent experience.
  • Experience in state or federal reporting, data analyst experience
  • Agile training completion
  • 2 years of experience with CareLogic or Credible EHR software, or equivalent experience in an agile framework or federal and/or state reporting.

Knowledge, Skills, and Abilities of the Product Analyst

  • Broad knowledge of industry’s standards and regulations
  • Ability to delve into the business requirements of the products.
  • Ability to write thorough user stories
  • Ability to analyze data and validate variances
  • Build positive and effective relationships with other leaders, internally and externally
  • Regarded as a team player by colleagues and models company values and culture
  • Ability to apply agile processes/skills

Qualifacts+Credible is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.