Personal Insurance Account Manager

Sales Dallas, Texas San Antonio, Texas Baton Rouge, United States Birmingham, Alabama Memphis, Tennessee Albuquerque, New Mexico Salt Lake City, United States Chicago, Illinois Phoenix, Arizona Austin, Texas Madison, Wisconsin Tulsa, Oklahoma Santa Fe, New Mexico Bloomington, Illinois Las Vegas, Nevada Chattanooga, Tennessee Jackson, Mississippi East Houston, Texas Scottsdale, Arizona


Join Team CARFAX as a Personal Insurance Account Manager


Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.  One last thing: Our four-day week continues in Summer 2023!

Do you have an entrepreneurial mindset and an interest in delivering new products to the market through consultative selling?  The ideal candidate for our Personal Insurance Account Manager position will not only have a deep understanding of the personal auto insurance product, class plans and the market, but also an interest and skillset that spans sales, account management and marketing.  This position reports to the National Sales Director in the Carfax Banking & Insurance Group.  Compensation is base salary plus commissions and bonuses.

What you’ll be doing:

  • Present profit improvement solutions to existing P&C clients
  • Maintain client engagement through regular communication
  • Conduct annual review sessions with clients
  • Monitor and expand client data usage to align with their needs
  • Compile & communicate market intelligence information
  • Onboard new customers and provide support for their success
  • Document daily activities in our CRM software (Salesforce)
  • Work with our marketing team to support sales initiatives
  • Work from home while traveling 15% - 20% of the time is expected for:
    • Building rapport with existing customers (Western US)
    • Attending industry trade shows and conferences
    • Participation in quarterly on-site internal meetings in our Virginia HQ


What we’re looking for:

  • Minimum of 5 years multi-disciplinary insurance company experience, ideally as a production-oriented underwriter or marketing representative
  • Proven sales acumen with formal sales training
  • Track record managing and growing key clients
  • Experience presenting personal auto profit improvement solutions
  • Basic understanding of actuarial principles and lift charts
  • Strong work ethic, highly driven and self-motivated
  • Excellent written and oral communication skills
  • College degree and/or insurance credentials (CIC or CPCU) is preferred
  • Experience with the California and Texas markets a huge plus


What’s in it for you:

  • Competitive compensation, benefits and generous time-off policies
  • 4-Day summer work weeks and a winter holiday break
  • 401(k) / DCPP matching
  • Annual bonus program
  • Casual, dog-friendly, and innovative office spaces


Don’t just take our word for it:

  • 10X Virginia Business Best Places to Work
  • 9X Washingtonian Great Places to Work
  • 9X Washington Post Top Workplace
  • St. Louis Post-Dispatch Best Places to Work


CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.