Operations Coordinator
Description
Join our Winning Team as an Operations Coordinator for the Banking & Insurance Group
Do you want to represent a great product and work for an industry leader that helps banks and other lending institutions make smarter decisions? The CARFAX Vehicle History Report is the industry standard, delivering more insight into a vehicle's history than any other source. Our Banking and Insurance Group (BIG) supports hundreds of banks and credit unions that rely on CARFAX as an integral part of their loan prospect lead generation, loan underwriting, title research, and collections/skip tracing and remarketing. The Operations Coordinator is based in our Centreville, VA office and will provide operational support across the team.
What you'll be doing:
- Create daily and monthly reports that measure performance of the different teams
- Process contracts, price increases and extractions to include interpreting contract terms, applying established business rules, and accurate set up in the billing system
- Manage expenses including travel, department activities, mailings, etc.
- Audit commission files
- Create documents, excel spreadsheets, and build PowerPoint presentations
- Help plan and coordinate team events and other meetings throughout the year
- Work with department staff on escalated issues, including contacting customers directly when needed
- Other tasks as assigned
What we're looking for:
- 2+ years prior operational-administrative experience
- Highly organized and efficient
- Ability to multi-task/prioritize and work well under time constraints
- Accurate with strong attention to detail
- Commitment to providing superior service
- Ability to exercise confidentiality and discretion
- Excellent oral and written communication skills
- Experience with Microsoft Office programs including advanced excel skills
- Ability to work independently and prioritize workload
- Salesforce experience is a plus
What’s in it for you:
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
Don’t just take our word for it:
- 10X Virginia Business Best Places to Work
- 9X Washingtonian Great Places to Work
- 10X Washington Post Top Workplace
- 3X St. Louis Post-Dispatch Best Places to Work
About CARFAX and S&P Global Mobility
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
US Equal Opportunity Employer Statement: CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.
Canadian Equal Opportunity Employer Statement: CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].