Description

Field Application Specialist 1 - Food Safety and Quality Division will provide solution-oriented customer training, implementation,  technical support, and troubleshooting remotely and at customer sites for bioMerieux Industrial Applications Food Safety and Quality product lines. This position is expected play a strong role in customer retention and loyalty.  The Field Application Specialist I role facilitates teamwork and cooperation, contributes to efficiency and productivity, and fosters a positive work environment.  

This territory will cover CO, WY, MT, SD, NE, IA, KS, OK

*This position will average approximately 40-60% overnight travel, and could vary during different business cycles

*Occasionally international travel could be requested

Primary Duties:

• Coordinate and provide customer product training, implementation support, ongoing technical support
• Respond to customer needs and internal inquiries, including accurate documentation in CRM, meeting regulatory standards and requirements
• Provide consistent follow-up to meet customer satisfaction and other key performance indicators
• Provide efficient territory management, adhere to expense budget and support revenue objectives
• Travel outside of territory as needed to support overall team and departmental performance
• Complete all regulatory, departmental and product training as required in role and agreed upon with Manager

Qualifications:

• Bachelor’s Degree in microbiology, biological sciences or similar technical fields
• 5-10 yrs work experience will be accepted in lieu of a degree

Experience:

• 1-3 years related microbiology laboratory or biological sciences experience – prefer Food Industry

Knowledge, Skills, and Abilities:

• Demonstrate strong leadership skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment
• Proficient in Windows OS, MS Office programs
• Exhibit sound decision-making ability, including problem resolution and troubleshooting.
• Excellent interpersonal and diplomacy skills, excellent verbal and written capabilities.  English fluency required
• *Spanish language capability is a plus

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at recruitment@biomerieux.com.

BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at recruitment@biomerieux.com, or by dialing 711 for access to Telecommunications Relay Services (TRS).