Manager, Billing

Recruiters: Marlana Milligan (marly.milligan@appfolio.com) Finance & Accounting Santa Barbara, California San Diego, California Remote - San Francisco, CA

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Description

Hi, We’re AppFolio
We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.
We are seeking a highly motivated and experienced Manager of Billing to oversee our billing operations. The ideal candidate will be responsible for leading the function to ensure accurate and timely billing and efficient cash application.
 
Your impact
  • Team Leadership:
    • Motivate and develop team members to achieve performance goals.
    • Oversee daily operations and workflow to ensure efficiency and accuracy.
  • Billing Operations:
    • Implement and maintain efficient billing processes and procedures.
    • Review and approve invoices for accuracy and completeness.
    • Ensure timely and accurate billing of all services rendered.
    • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
  • Cash Application:
    • Oversee the daily cash application process, ensuring timely and accurate posting of payments.
    • Research and resolve payment discrepancies and short payments.
    • Monitor and manage accounts receivable aging to minimize outstanding balances.
  • Financial Reporting:
    • Prepare accurate and timely financial reports, including aging reports.
    • Analyze financial data to identify trends and opportunities for improvement.
    • Collaborate with accounting and finance teams to ensure data integrity and consistency.
  • System and Process Improvement:
    • Identify opportunities to streamline billing processes and improve efficiency.
    • Implement new technologies and systems to enhance billing operations.
    • Stay updated on industry trends and best practices.
Qualifications
  • Bachelor's degree in Accounting, Finance, or related field.
  • 5+ years of experience in managing billing and accounts receivable.
  • At least 2 years of people management experience. 
  • Proven leadership and management skills.
  • Strong understanding of accounting principles and practices.
  • Proficiency in billing software and ERP systems.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines


Compensation & Benefits

The base salary that we reasonably expect to pay for this role is: $85,600 - $107,000
The actual base salary for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.

 

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Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.

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