Sr. Enterprise Applications Administrator - Salesforce

Recruiters: Katie Tuggle (katie.tuggle@appfolio.com) Business Operations Santa Barbara, California San Diego, California Remote - San Francisco, CA

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Description

Hi, We’re AppFolio

 

We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

 

As a Sr. Enterprise Applications Administrator, you’ll lead the evolution of the Salesforce application by supporting cross-functional, high-impact initiatives across the organization. You should have a strong understanding of cloud-based business applications, experience working with CI/CD tools, and the ability to engage and lead in a broader admin team while delivering excellent work on multiple in-flight deliverables.

 

Your Impact:

 

Be a part of a department going through radical change to enable Appfolio’s growth to a $1 billion+ company through scalability, adaptation, and leadership. Your work leading these products will include the ability to develop new features on Salesforce.com, partner with internal teams to improve operational efficiency, automate business processes, and deliver an amazing customer experience to a company that is growing at a fast pace. Your focus will go beyond the day-to-day support of user requests and platform management and reach into being proactive thought leaders in which tools we should leverage and how they should be stood up to support a scalable future. Collaborate with the right stakeholders to identify opportunities for application optimization, redesign, and development with cross-functional teams. You will manage and implement solutions, safely administer complex security/sharing of data, perform QA functions, build and maintain documentation needed by the business, and stay abreast of recent functionality updates from Salesforce. You will have an opportunity to work with a team that has evolving priorities, urgent and critical requests that need resolution, and a great appetite for knowledge and team work.

 

Qualifications:
  • Analyze, design, and implement Salesforce solutions to resolve business problems and introduce new business capabilities
  • Proactively identify opportunities to enhance existing processes
  • Quickly and independently learn new tools and practices
  • Ensure optimal platform performance and efficiency
  • Maintain high standards of data quality and integrity, including the ability to perform high-volume data migrations, conversions, and manipulations
  • Demonstrate strong analytical, problem-solving, and troubleshooting skills
  • Effectively multitask and manage urgent interruptions with professionalism
  • Develop and maintain documentation 
  • Exhibit excellent verbal and written communication skills
  • Ability to nurture connections across our internal customers to promote a good working relationships
Must Have:
  • Certified Salesforce Administrator
  • Bachelor's Degree in Information Technology, Business Administration, or a related field
  • 4+ years Salesforce Administration experience
  • Expert knowledge of Salesforce Administration
  • Experience with Salesforce Service Cloud, Sales Cloud, and other cloud-based solutions
  • Ability to design and implement Salesforce integrations using connectors and APIs (Marketo, Conga, Salesloft, Zuora)
  • Strong cross-functional collaboration skills
  • Working knowledge of CI/CD and Salesforce metadata repository (GIT, Copado/AutoRabit)
  • Understanding of APEX triggers and classes
Nice to Have: 
  • Experience working with remote and off-shore teams 
  • AI capabilities/experience
  • Business Analyst experience
  • SCRUM/Agile experience
Compensation & Benefits
The base salary/hourly wage that we reasonably expect to pay for this role is: $94,400.00 - $118,000.00
The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc. 

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

 

#LI-KB1

 

About AppFolio

AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.

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