Description

 

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.

 

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

 

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

 

About the Role:

 

Conducts operational and compliance quality control reviews, analysis and testing to evaluate the adequacy and effectiveness of management controls to ensure operating objectives are achieved and the business unit is in compliance with applicable policies, laws and regulations. Provides subject matter expertise to business units to improve processes and/or manage related risks.

 

• Performs quality control testing of complex work product in accordance with business unit risk program standards for areas such as HMDA/CRA/Reg B/other key data elements and other applicable regulations as assigned in order provide adequate documentation for noted exceptions, conclusions, and recommendations.
• Assesses the adequacy of internal controls and makes recommendations to improve the control environment.
• Provide subject matter expertise to business units regarding operational and compliance topics, developments, processes, and issues; and work with all levels of management to facilitate and promote awareness of internal controls, regulatory compliance and operational requirements.
• Compiles work papers with supporting documentation and provides recommendations for corrective action, control enhancements and increased efficiency.
• Works collaboratively with Commercial Operations to determine specifications of the business unit quality control monitoring program. Assists with training of junior specialists.
• Maintains accurate and up-to-date records of monitoring results for further review by Auditors, Examiners, Risk Managers and Compliance Officers.
• Stays appraised of product details as well as regulatory and procedural changes that might impact processing quality.
• Works on other projects and assignments related to Commercial Operations as needed.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become “Business Bank of Choice”
• May perform other duties as assigned.

 

About You:

 

• Bachelor’s Degree or equivalent in relevant field
• 2-4 years of experience commercial lending service and support or related field. Significant experience demonstrating a full understanding of all aspects of developing and implementing quality control programs. Required
• Expert knowledge of commercial lending documentation, policies, procedures, laws and regulations with ability to apply knowledge to testing, problem resolution and making recommendations.
• Strong working knowledge of HMDA (Home Mortgage Disclosure Act), CRA (Community Reinvestment Act), and Regulation B (Equal Credit Opportunity Act).
• May provide technical guidance and/or work leadership to other associates.
• Ability to train and present to small and large audiences or has the interest in learning to train and present.

 

Job Location(s): Ability to work fully onsite at posted location(s).

Mountlake,WA

 

Our Benefits:

 

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $27.75 - $40.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

 

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

 

Our Commitment to Diversity:

 

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com.

 

To Staffing and Recruiting Agencies:

 

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.