Collections Coordinator
Description
The Collections Coordinator is responsible for maintaining customer relationships and providing clerical support for the collections team. As duties include assisting clients and staff, the Collections Coordinator must maintain a helpful demeanor and assist to supply information to help the collections team.
Responsibilities
Updating Customer Records
Providing contracts and invoices to customers
Assisting with various bank forms and vouchers
Processing payments through the Wells Fargo IR portal and back-up for Cash Application Manager Provide administrative support to Tyler collections team as required
Managing the Third Party Michigan and Mojave reporting and payments
Other duties as assigned
Qualifications
- Associate degree or two years of professional work experience.
- Ability to maintain a positive, professional attitude and an aptitude for service is required in our high volume environment.
- Excellent verbal and written communication skills, and the interpersonal ability to effectively work with others.
- Proficiency using computers and Microsoft Office products is required, particularly Outlook, Excel and Word.
- Accurate data entry and typing skills.
- Prior experience in an accounting or accounts receivable department is helpful.