Inside Account Manager [APAC Market]
We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager in Bengaluru and help us do what we do best: propelling business forward. Learn more about us.
The Inside Account Manager is a key contributor to the contract renewal process, responsible for delivering accurate and timely quotes to existing customers. This role ensures a smooth and efficient renewal experience by supporting internal teams and maintaining high standards of accuracy and compliance.
In this role, you will:
- Prepare and deliver renewal quotes accurately and on time.
- Validate renewal pricing, ensuring correct application of discounts, CPI adjustments, and uplift.
- Collaborate with internal teams (Sales, Finance, Operations) to resolve pricing or contract discrepancies.
- Maintain compliance with company policies and contractual terms.
- Update and manage data in CRM and quoting systems to ensure accuracy.
- Provide proactive communication to stakeholders regarding quote status and timelines.
Your background:
- Proficiency in English.
- Strong attention to detail and accuracy in data handling.
- Excellent organizational and time-management skills.
- Proficiency in CRM and quoting tools (e.g., Salesforce, CPQ systems).
- Ability to interpret pricing structures, discounts, and contractual terms.
- Strong communication and collaboration skills.
- Must be willing to work in APAC time zone, from 5 30 AM to 2 30 PM IST
Preferred Skills
- Experience in renewals, quoting, or sales operations.
- Familiarity with CPI and uplift calculations.
- Analytical mindset with problem-solving abilities.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans.
Apply now!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!