EDD Team Leader
Description
ABOUT THE ROLE
The EDD Team Leader is responsible for leading a team of 20+ Enhanced Due Diligence (EDD) specialists to ensure compliance with all processes related to anti-money laundering (AML) and financial compliance. This role involves overseeing thorough reviews of customer profiles, assessing financial risks, ensuring regulatory compliance, and improving internal policies and procedures.
YOU WILL BE RESPONSIBLE FOR:
Team Management:
- Conducting Thorough Reviews: Supervise the review of income sources and EDD documents, ensuring adherence to internal policies and regulatory standards with the support of the EDD Quality Assurance function.
- Assessing Customer Affordability: Oversee the utilisation of background research and provided documents to evaluate customers' financial capacity and the legitimacy of their funds.
- Ensuring Compliance: Conduct and supervise periodic reviews of documentation and customer files to ensure compliance with regulatory requirements.
- Support Transaction Monitoring: Collaborate with the AML Analyst team, escalating concerns and taking appropriate actions in line with policies.
- Coordination of Daily Operations: Efficiently assign daily tasks to team members to ensure maximum productivity and seamless operations.
Leadership:
- Effective Communication: Liaise with internal and external stakeholders through various communication channels.
- Leadership and Training: Provide guidance and support to EDD specialists, coordinate training sessions with the training team, and mentor team members to enhance their skills.
- Contributing to Enhancements: Continuous improvement of internal policies, procedures, and systems.
- Nurture Team Excellence: Work closely with the Process Adherence team to conduct quality checks, measure team performance & SLAs, and identify training opportunities for continuous improvement.
Reporting:
- Detailed Reporting: Ensure the preparation of comprehensive reports summarising findings and decisions made during the review process.
- Identifying Suspicious Transactions: Lead efforts to identify and report suspicious transactions, escalating to relevant internal teams as necessary.
- Proactive Issue Resolution: Promptly escalate any issues impacting daily operations to relevant stakeholders, ensuring smooth and effective workflow.
- Performance and Status Reporting: Conduct weekly and monthly reporting to support the team and provide feedback on their performance during 1-1 reviews. Performance reporting will also be shared internally with the AML Manager and Head of AML
- Ad Hoc Tasks: Undertake additional tasks and special projects as directed by the AML Manager or HOD.
OUR SUCCESSFUL CANDIDATE WILL HAVE:
- Ability to manage multiple ongoing projects and tasks simultaneously
- The successful candidate will have expertise in identifying, investigating, and summarizing reports and case-specific issues as they arise. They will ensure positive outcomes by maintaining high-quality reporting and meeting team KPIs.
- Capable of analysing cases from both macro and micro perspectives
- Demonstrates strong leadership skills, with the ability to motivate, guide, and manage teams to achieve objectives while fostering a collaborative and results-driven environment.
ESSENTIAL SKILLS
- At least one year of relevant experience in the EDD, CDD, AML, or Risk sector. This would be advantageous to have this experience in the IGaming sector.
- Eagerness to learn, a can-do attitude, and a desire to be part of a dynamic, fast-growing company
- Strong attention to detail
- A diploma, degree, or AML-related course certification will make you stand out.
- Proficiency in Microsoft Office, Tableau, JIRA, Zendesk, Open banking services and Google products
WHO ARE WE?
At the core of LeoVegas Group, is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 1800 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 16 offices world-wide.
BENEFITS
- Hybrid work policy
- 4 weeks of Workation (T&C apply)
- Well-being allowance to support your active lifestyle
- Private health insurance
- Discounts across a range of retailers, gyms, bars & restaurants
- We offer an employee assistance program that can provide help and guidance during challenging moments.
- For non-Malta residents, we offer a relocation package with 3 weeks of accommodation and flights.
JOIN US!
In our pride, we like to empower our teammates to find their roar and run with their wildest ideas. We don’t wait around for things to happen, we pounce and make it happen!
Would you be a good fit for the Leo Pride - give us a roar!
