BENEFITS SPECIALIST
Description
Job Title: Benefits Specialist
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Facilitates all Leaves of Absence from beginning to end.
- Responsible for tracking of FMLA hours, certification papers, and re-certifications.
- Tracks employees' available leave time, sending timely reminders via phone and certified letter when leave is expected to exhaust and partnering with HR Management as necessary.
- Responds to moderately complex employee inquiries by phone, written correspondence, and/or email regarding vacation, short-term disability leave, long-term disability, workers' compensation, disability, 401k plans, pension and retirement, and other plans.
- Delivers employee presentations on benefit programs.
- Explains and interprets more complex aspects of insurance programs to employees and dependents.
- Answers more complex questions regarding benefits such as pension and retirement plan, and group benefit plans which includes life, hospitalization, and disability leave.
- Corresponds with staff at provider offices, hospitals, and benefits providers regarding claims.
- Coordinates the administration of employee benefit programs such as benefit plan coverage, dental insurance, group life insurance, pension plans, and other benefits.
- Consults with and advises employees on eligibility, provisions, and other matters related to benefits.
- Coordinates the preparation of employee benefits booklets and other employee benefit communications.
- Assists with the coordination of annual enrollment process.
- May research, analyze, and integrate data to provide information on benefit programs and utilization.
REQUIREMENTS & SKILLS
- Proven work experience as a HR professional, with direct experience in benefits administration and processing/tracking Leaves of Absence
- Ability to prioritize and complete projects within deadline
- Excellent written and verbal communication skills
- Self- Starter
- Familiarity with HR databases
- Be able to work under pressure in a fast paced environment
- High school diploma or equivalent (required)
Internal communication is required on a daily basis with all levels of positions. Communication requires moderate tact and cooperation to convey basic facts (e.g., scheduling and/or coordinating two personal calendars, resolving problems, and/or obtaining necessary information).
EOE, including Disability/Vets