Manager, Direct Import

Operations Everett, Washington


Funko Overview

Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.

But what does Funko do?

Funko is a purveyor of pop culture, making and selling license-focused collectibles. We’re based in Everett, WA where we have a store that delights kids of all ages (kids at heart included). We currently hold hundreds of licenses for franchises ranging from Marvel to Harry Potter, giving us the rights to create tens of thousands of characters—one of the largest portfolios in the pop culture and collectibles industry. We take your favorite characters and turn them into adorable, or sometimes scary, collectible figures. Our most famous line, Pop! Vinyl, has millions of fans around the world.

The Manager, Direct Import will manage the end-to-end direct Import process from factories in Asia direct to our largest customers in the United States through key stakeholder management, workload planning, forecasting and analysis. Previous experience in direct import management is essential in the success of this role.

Your Superpowers in Action

  • Manage & maintain the sales order administration and consignment delivery processes for our direct import operations.
  • Provide subject matter expertise on each external customer’s business process and requirements
  • Own customer score carding and chargeback programs related to Direct Import, align internal stakeholders and driver performance levels that ensure Funko avoids chargebacks
  • Build close relations with US based procurement and logistics operations.
  • Collaborate to secure production slots, manage testing requirements and timing per customer needs to ensure we meet customer promise dates.
  • Proactively work with credit control to understand available credit lines and agree the value of what can be released and when.
  • Ensure every delivery consignment is transported seamlessly to the destination with supporting documentation in the given time, thereby meeting the logistics objectives of the company.
  • Ultimately own the end-to-end fulfillment process of Funko direct import sales business.
  • Manage and build capabilities of direct import team, providing ongoing feedback and management of performance
  • Manage relationships with key suppliers ensuring they meet quality, service and testing requirements

Must-Have Superhero Gadgetry

  • Five or more years’ experience with Direct Import management, preferably with South East Asia Origins
  • Experience with ERP systems related to purchasing modules; Oracle experience preferred
  • Available for travel 5-10% domestically and internationally
  • Process & Result driven
  • Excellent attention to detail
  • Very good computer skills and confidence in working with Microsoft Excel
  • Confident in working autonomously/independently to meet ever-changing deadlines
  • Ability to work well under pressure and to prioritize and organize workloads effectively.
  • Exceptional project management skills
  • Strong communication and people skills; must be effective in managing relationships both internally and externally and ability to negotiate
  • Bachelor’s Degree in Business, Supply Chain, Engineering or related field

What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.