Sales Commissions Manager

Finance London, Ontario


Join our Winning Team as Sales Commissions Manager      
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2024!       
As the Sales Commissions Manager, you will be a key member of Team Finance and will own the end-to-end Commission plan process and be responsible for the accurate and timely payout of Commissions and be the single point of contact for questions, escalations, and corrections as required. This role will be the business owner of the Commission tool and be responsible for delivering Leadership updates on plan performance and payout.
At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days in our London, ON office subject to change with future business needs.
What you’ll be doing:      
  • Configure and administer sales commissions plans within sales compensation tool (Xactly), ensuring all calculations and payments are accurate and delivered in a timely manner.
  • Manually administer any sales commissions plans that fall outside of sales compensation tool
  • Collaborate with cross-functional teams, including Sales, Finance, and Human Resources, to establish and maintain effective sales commission processes and policies.
  • Assist HR and the business to maintain the company’s commissions plans, including metrics, targets, and payout structures.
  • Collaborate with Sales Operations to ensure accurate and timely data collection, validation, and integration in the sales compensation tool.
  • Perform regular audits and analysis of commissions data to identify and resolve any discrepancies or inaccuracies.
  • Provide support and guidance to sales/account management representatives and managers regarding commission plans, calculations, and payouts.
  • Generate reports and provide analysis on commission plan performance, including tracking individual and team performance against targets.
  • Stay up to date with industry best practices and trends related to commission plan administration, recommending improvements to current processes and systems.
  • Work closely with IA department and outside consultants to enhance and optimize the compensation system, ensuring its accuracy, functionality, and usability.
  • Maintain accurate and confidential records of commission plans, payments, and related documentation.
What we’re looking for:    
  • 5+ years in a sales compensation function
  • Proven experience working alongside C-level executives or key business decision makers.
  • Bachelor's degree in Business Administration, Finance, Computer Science, or related field, or equivalent years' experience.
  • Advanced proficiency in compensation software. Xactly strongly preferred.
  • Experience technically optimizing a customized sales performance management tool.
  • Advanced proficiency in MS office tools, including Excel.
  • Strong data visualization skills. Ability to analyze data from multiple sources for strategic insights to include ROI and risk reduction. Experience showcasing performance data for Leadership.
  • Exceptional problem-solving and analytical skills with the ability to think conceptually and identify innovative solutions and communicate complex information in a clear and simple way.
  • Strong communication skills and ability to communicate technical content to a non-technical audience.
  • Must be a team player, working closely with the Sales, Compensation, and Finance teams.
  • Exceptional organizational skills, with the ability to prioritize and manage competing priorities effectively.
  • Experience in Salesforce CRM (is a plus)
What’s in it for you:
  • Competitive compensation, benefits and generous time-off policies
  • 4-Day summer work weeks and a winter holiday break
  • 401(k) / DCPP matching
  • Annual bonus program
  • Casual, dog-friendly, and innovative office spaces
Don’t just take our word for it:
  • 10X Virginia Business Best Places to Work
  • 9X Washingtonian Great Places to Work
  • 9X Washington Post Top Workplace
  • St. Louis Post-Dispatch Best Places to Work


CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.