HR / People Ops Manager

Human Resources Woburn, Massachusetts Milford, Massachusetts


Position at Ayr Wellness

Company Description

 As one of the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.

We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.


Job Summary

The HR / People Ops Manager  is a culture champion who promotes Ayr Wellness values to guide decision-making and drive thoughtful and effective change management in a fast-paced environmentDemonstrating functional expertise, the HR People Ops Manager is seen as coach and trusted advisor to business leaders and client groups and builds and implements initiatives and overall process improvements to deliver results. 

Duties and Responsibilities

  • Actively partners with management to drive people strategy and collaborate with employees to foster a culture of trust and collaboration
  • Conduct effective, thorough, timely and objective investigations
  • Oversees employee disciplinary meetings and terminations
  • Ensure consistent application of policies, practices, and company values
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices
  • Champion and lead Diversity, Equity, and Inclusion initiatives
  • HR Projects: participates in project teams and/or works independently on a variety of projects including the development of new policies, programs, performance management, succession planning, and training
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law



  • A minimum of five years of human resource management experience
  • Ability to identify and resolve problems with solid business and accurate judgment
  • Must meet the age requirement as outlined by state cannabis agencies
  • Able to pass all background checks/fingerprinting/badging as required by state cannabis agencies


  • Bachelor’s degree in Human Resources, Business Administration, or related field required
  • Professional certifications such as PHR/SPHR or SHRM-CP/SCP highly desired


  • 5 - 7 years

Knowledge, Skills, and Abilities

  • Change Catalyst - Acts as a champion of organizational change; successfully navigates the challenges of large-scale initiatives that require change; encourages and guides team members through change that delivers value to the Company.
  • Customer Obsessed - Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation
  • People Savvy - A good judge of talent and character; can articulate the strengths and limitations of people inside and outside Ayr; accurately anticipates someone’s actions across a variety of situations; relates well to all kinds of people regardless of title in and out of the Company; builds appropriate rapport that supports constructive and effective relationships; a talent for diplomacy and tact and can defuse high-tension situations
  • Ability to maintain a high level of confidentiality and to handle difficult and/or sensitive situations
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to act with integrity, professionalism, and confidentiality
  • Thorough knowledge of employment-related laws and regulations
  • Proficient with Microsoft Office Suite or related software

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.

Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.

In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.