Supervisor, Originations
Description
Summary/ Objective
The Supervisor of Originations is responsible for the supervision of subordinates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes. Associate is responsible for maximizing loan performance through effective execution/management of the credit function, funding process, sales utilization, and associated team(s) in accordance with all state and federal regulations as well as company policies and procedures. This position requires direct communication with other departments within ACA and select dealer partners to ensure that the highest level of service is being provided.
Essential Functions
- Exceed company standards for productivity and quality
- Effectively communicates corporate and department objectives on a regular basis
- Motivates and creates a positive working environment to achieve productivity and performance standards
- Set performance plans to achieve monthly and annual goals
- Provide leadership, guidance, and support to the funding, underwriting, and sales positions.
- Develop the skills of subordinates through goal-setting, delegation, training, counseling, and performance management
- Professionally and pleasantly communicate with all internal and external customers
- Will be assigned a variety of projects that will impact the department and/or may include working across several functional areas
- Timely response to employee questions and inquiries
- Manages relations between sales, funding, underwriting, servicing and select dealer partners
Qualifications
- High school diploma, undergraduate degree preferred
- 1+ years of funding, underwriting, or sales experience, preferably in the auto industry
- Strong understanding of auto loan contracts and supporting documentation
- Strong analytical, problem solving, and decision making skills
- Must be able to develop the skills of subordinates through goal-setting, delegation, training and performance management
- Sound business judgment and an ability to learn on the fly
- Ability to work under pressure and meet deadlines
- Clear verbal and written communications, customer service, time management, and leadership skills
- Strong negotiation skills
- Must be a self-motivator while actively participating in a team environment
- Must have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook
Supervisory Responsibility
This position will supervise a team of associates within the originations framework which may include a combination of funding, underwriting and/or sales associates.
Work Environment and Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position. Days of work are Monday through Friday. Weekend hours may be required as needed. Hours may vary and exceed 40+ hours per week depending on business needs.
Travel
Some travel may be expected for this position.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.