Solutions Analyst I (Entry Level)
Description
American Credit Acceptance will not provide sponsorship for employment-based visas or immigration benefits for this position. Applicants must be legally authorized to work in the United States without requiring immigration sponsorship now or in the future.
Summary/Objective
The Solutions Analyst I supports the analysis, documentation, and implementation of technological solutions that address business needs. This role works closely with business stakeholders and development teams to gather product requirements, analyze data, document processes, and support product backlog management. You will operate under the guidance of more senior analyst while developing expertise in business analysis, data interpretation, and product lifecycle support.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements Gathering
- Assist in gathering and documenting business and system requirements through stakeholder meetings and research.
- Translate requirements into basic user stories, functional specifications, and process documentation.
- Maintain documentation such as business requirements documents and workflow diagrams.
Data Analysis & Reporting
- Analyze operational data and generate standard reports, dashboards, and workflows to support business operations.
- Perform data validation and quality checks to ensure accuracy of reporting
- Identify basic trends through business analysis and research and provide insights to support strategic decision making.
Product & Backlog Management
- Document current state business processes and workflows using process mapping tools
- Assist with identifying opportunities for process improvement.
- Maintain the product backlog by documenting user stories and updating tasks statuses
- Participate in sprint planning, backlog grooming and review meetings.
Qualifications
- Bachelor’s degree in Computer Science, Data Analytics, Business Analytics, Management Information Systems, or a closely related technical field required.
- 0-2 years of experience in Business Analysis, data analysis, product operations or similar roles.
- Basic understanding of business analysis concepts, including requirements gathering and documentation.
- Strong analytical and problem-solving skills with the ability to interpret data and identify trends.
- Strong written and verbal communication skills with the ability to document requirements and communicate technical information to non-technical stakeholders.
- Demonstrated ability to work collaboratively in cross-functional teams.
Nice to haves
- Familiarity with Agile methodologies and Agile project management tools (e.g., Jira, Azure DevOps).
- Experience with data visualization or reporting tools such as Power BI or Tableau.
- Exposure to product development lifecycle or software development environments.
Supervisory Responsibility
This position has no supervisory responsibilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.