Manager of Site Merchandising

Internet/E-Commerce City of Industry, California


Description

The Manager of Site Merchandising will be responsible for creating a best in class customer experience on torrid.com through effective site merchandising strategies. The Manager of Site Merchandising will partner directly with Marketing, Merchant, Planning and Site Ops teams to plan content for the site, optimize navigation strategies and ensure optimal product placement on torrid.com. The ideal candidate will bring a mix of creativity and analytic talent to identify retail trends, synthesize information from multiple touch points and create business solutions in a fast-paced, dynamic environment.

 What You'll Do:

  • Maintain and sequence key website categories on a daily basis using conversion/traffic data to maximize demand
  • Ensure appropriate product/categories are available and optimized to support key marketing initiatives and emails
  • Manage navigation structure and nomenclature to ensure efficient discoverability of product and optimal customer experience
  • Partner with digital marketing team to analyze search terms to inform changes to nomenclature
  • Use site analytics to measure traffic, conversion and revenue on navigation and editorial messages
  • Optimize new landing page content to balance brand presentation with conversion optimization
  • Partner with merchant teams and creative to develop content strategy for each category (banners, in-grid content, lookbooks, etc.
  • Assist with the testing of all site content for site refreshes, ensuring all categories and products are represented appropriately that the customer experience is optimized
  • Perform routine competitive analysis on other sites to understand marketplace trends
  • Manage upsell/cross-sell/complete the look product widgets for key categories

What You'll Need: 

  • Bachelors degree, or equivalent
  • 2+ years merchandising /ecommerce experience
  • Extremely detail oriented, with excellent follow-through skills
  • Ability to think both strategically and creatively
  • Solution-driven problem solver
  • High energy, positive “can do” attitude and self-motivated
  • Collaboratively work with cross-functional teams and own team members
  • Excellent communication skills, both verbal and written
  • Experience with web analytics a plus
What You'll Get:
  • Our open floor plan allows for a creative, collaborative and fun environment
  • A competitive benefits package including medical, dental, vision, 401k and paid time off
  • Additional perks to consider are generous employee discount, access to employee-only sales, café, masseuse, gym, fitness and yoga classes, basketball court, and more


Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.