Learning Solutions Lead

Learning & Development Vernon, BC


Description

Reporting to the Manager, Learning & Development the Learning Solutions Lead is a project focused role that develops learning and performance solutions to drive business outcomes through highly trained team members. The Learning Solutions Lead works with all levels of the organization in a consultative manner to identify the needs of the business and then builds, test and implement scalable learning solutions. As an expert in adult learning, facilitation and people-development, the Learning Solutions Lead brings a creative and innovative perspective to organizational learning.

The Learning Solutions Lead has a high level of learning agility, and is able to quickly learn and absorb new knowledge, processes and functions in order to design solutions that meet business needs.

CORE RESPONSIBILITIES

Project Management & Consulting

  • Lead learning & performance projects from client discovery to solution implementation.
  • Advise organization on methodologies and practices that improve human performance.
  • Uses in-depth knowledge of Kal Tire operations and adult learning & performance strategies to drive business results.
  • Assess current business situation, conduct learning needs analysis, and develop training proposals and business cases.
  • Collaborate with internal departments (Continuous Improvement, Communications, Information Services, etc.) to align project efforts.
  • Write comprehensive project documentation (ex. scope of work, timeline, proposals, project summaries, etc.).
  • Communicate with project team, management, and change leaders to ensure learning solutions are executed to high level of accuracy.

Change Readiness

  • Work with stakeholders / project leaders to assess team members’ change readiness.
  • Influence and contribute to change management plans of strategic initiatives.
  • Identify barriers, constraints and other risks to successful implementation of projects and create strategies for overcoming challenges.
  • Educate/develop stakeholders’ ability to lead change.

Learning Solution Design

  • Conduct needs analysis, identify learner performance gaps, and make recommendations for improving learning programs.
  • Design performance based learning solutions that drive business results.
  • Create strategies for post-training learning support and reinforcement that improves job performance of participants.
  • Consult with learners, colleagues, and management about how to support and maintain learning within the work environment.

Continuous Improvement

  • Use innovative learning tools and methods to advance people strategies within Kal Tire.
  • Partner with Continuous Improvement department to support operational changes.

Evaluate & Report

  • Creates and implements evaluation strategy for development programs that measures the success of training by comparing desired outcomes to learner performance.
  • Summarize and communicate core results to L&D Manager and Business Stakeholders.
  • Monitor key performance indicators and provide recommendations to key stakeholders on process improvement and change management based on insightful data analysis.

WORK EXPERIENCE

  • 7+ years in a training/curriculum development role within medium-large organizations including 5+ years’ experience with implementing enterprise-wide technology solutions and 5+ years in a client focused consulting role.
  • Experience developing leadership and/or sales training programs is required.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Superior consulting and relationship management skills.
  • Ability to develop strong working relationships with team members at all levels of the organization, including senior management.
  • Experience designing learning and change management strategies within a client facing environment.
  • Demonstrated experience designing learning solutions for all delivery methods, including face to face training, live virtual training, micro-learning, etc.
  • Expert level needs analysis skills.
  • In-depth knowledge of learning evaluation methodologies.
  • Exceptional verbal & written communication skills.

EDUCATION

  • Bachelor’s degree in Human Resources, Education, Organizational Development, or Business is preferred.
  • Certificate in Instructional Design and/or curriculum development, or British Columbia Provincial Instructor Diploma Program (PIDP) certificate (or equivalency).
  • PMP Certification is considered an asset.

SPECIAL REQUIREMENTS

  • Ability to periodically travel will be required.
  • Must have own transportation and a valid BC driver’s license.
  • Dale Carnegie training and/or a certificate in Instructional Design.

HOW TO APPLY

Start your journey at Kal Tire by contacting our Vernon Office Recruitment Team or by clicking Apply below!