Associate System Analyst

Engineering Full-Time Bangalore, India ReqID:4611


Description

  • Understand Financial Institutions (FI) and their products (i.e Banks, Credit card, Investment bank, Lender etc) as used by thier consumers
    • Configure these FI product features in Yodlee’s aggregation platform
    • Maintain configurations when there are changes so that users on the Yodlee’s aggregation platform continue to have seamless experience in managing their finances
  • Apply analytics on data to identify & handle performance issues
  • Support product team in testing
  • Provide insights on the variations seen across FI products and recommend improvements to the product
  • Work with customer care team to resolve issues reported by customers
  • Manage time and work to strict deadlines
  • Willingness to work on shift and weekend as required.
  • Analyze customer queries on the existing product.
  • Excellent interpersonal, oral and written communication skills

 

      Education Required

  • BCA or B.Sc Computer Science

 
     Skills and Knowledge Required

  • Computer navigation skills
  • Software knowledge, preferably Windows, Microsoft Office products (Word, Excel, PowerPoint,etc.)
  • Web-Savvy with good internet research skill
  • General knowledge of application software and processes in delivering services
  • Strong research and analytical skill
  • Strong English verbal and written communication skills.
  • Task and target oriented
  • Banking/Payments financial domain knowledge