Associate Account Manager
Job ID 2025-9941
Description
About the company:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek.
WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For Company details, visit our website: www.webmd.com
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For Company details, visit our website: www.webmd.com
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For Company details, visit our website: www.webmd.com
Education: Any Bachelors' Degree
Experience: 3+ years’ experience
Work Timing: 12pm to 9pm (IST)
Position Requirements:
- Minimum of 2 years’ experience of account management and/or project management
- Passion for customer service and for ensuring that our physicians and clients have the best experience possible
- Proven ability to multi-task in a fast-paced environment, responsible and results driven
- Excellent organization and documentation skills
- Excellent presentation and strong communication skills. Demonstrated experience of successful stakeholder management
- Ability to quickly forge and maintain relationships
- Results-oriented with a positive outlook and a clear focus on quality of deliverables
- A proactive project planner who continually strives for improved efficiency
- Diplomatic, credible and comfortable in dealing with senior executives
- Effective negotiator, able to influence stakeholders to achieve mutually beneficial outcomes
- Spanish, French and/or German language ability would be beneficial
- Experience of digital, agency and/or pharmaceutical industry is preferred
- Knowledge of marketing-related creative process
- Experience with medical/legal review process within the pharmaceutical industry is good to have
- Knowledge of ABPI and other country-level pharmaceutical guidelines/review requirements
- Experience in delivering online campaigns, e.g. banner ads, emails, microsites, landing pages, websites, online content production is good to have
- Experience with global campaigns highly preferred
- Experience with content/task management systems helpful, in particular Workfront
Role & Responsibilities:
- Building and maintaining strong client relationships that will assist in smooth and on-time project development and execution, benefiting future business
- Working with pharmaceutical and other healthcare clients based across the world
- Project management – to organize and manage a portfolio of projects including the scope, deliverables and revenue management, along with any assumptions and dependencies
- Proactive change management and expectation setting amongst all stakeholders
- Communicating client needs and expectations clearly across development and production teams
- Executing campaign deliverables according to processes and procedures
- Meeting consistently with internal and external teams to manage timings, assets, progress and client deliverables