Medical Records Specialist I
Description
Company: Oak Street Health
Title: Medical Records Specialist I
Location: Hybrid in Downers Grove, IL
Compensation: $17/hour with up to $3,600 in annual bonus potential
Role Description:
The Medical Records Specialist is a vital member of the Patient Experience & Service Operations (PXSO) team at Oak Street Health. This role champions the organization's mission to rebuild healthcare as it should be by improving care coordination through medical records retrieval. The Medical Records Specialist ensures timely and effective retrieval of medical records from previous physicians and for referral appointments as an essential aspect of ensuring continuity of care for Oak Street Health patients.
Core Responsibilities:
Access master list of outstanding records requests daily and track status of all requests
Retrieve medical records by following standard procedures
Upload medical records to patient charts within the Electronic Medical Record (EMR) by following established routing procedures
Maintain patient confidence by keeping patient records information confidential
Keep health care providers informed by communicating availability and status of the records
Maintain process improvement opportunities within workflow and technology tools
Hybrid work on-site and work from home
Meets standard performance metrics
Meet minimum quality standards
Other duties as assigned.
What are we looking for?
High school diploma or equivalent
1 year general office administrative experience required
Data entry experience required
Ability to comfortably navigate several concurrent workflows and electronic platforms
A flexible and positive attitude
Strong computer skills and basic knowledge of Microsoft Excel
Experience in providing excellent customer service
Professional phone etiquette
High level of integrity
Proficient PC skills
US work authorization
Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health