Salesforce Solution Specialist I
Description
Company: Oak Street Health
Title: Sr. Analyst I, Salesforce
Location: Treehouse
Role Description:
The Salesforce Business Analyst reports to the Director, Salesforce, and is responsible for collaborating closely with business stakeholders and ensuring that Salesforce development drives workflow/reporting improvements that enable teams to achieve their strategic business objectives.
Core Responsibilities:
The key responsibilities for this role are as follows:
Supports the Director, Salesforce in managing the Salesforce development lifecycle, which includes:
Analyzing business and user needs and preparing detailed business requirements, from which user stories will be written
Preparing status updates and communicating with stakeholders as needed
Testing new and updated functionality to verify that desired results are achieved
Prepare requirements, solution, and supporting documentation (i.e. use cases, user stories, process flows, business rules, UI mock-ups)
Develop and maintain system-related documentation, including application SOPs
Other duties assigned.
What are we looking for?
We are looking for candidates with:
2-3 years experience as a business analyst/product manager, or a related role
Background in 'agile' software development methodology highly preferred
Working knowledge of CRM database management, specifically Salesforce
Ability to prioritize multiple tasks and develop strong interdepartmental and cross- functional working relationships within a collaborative team environment
Proficient with MS Word, Excel, and Visio
Undergraduate degree
Some travel required (10%)
US work authorization
Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health