Legal Solutions Director

Legal Lehi, Utah United States


NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include:

  • 2023 National Top Workplaces
  • Two-time winner (2021, 2022) Top Workplace in the US by the Salt Lake Tribune
  • Two-time winner (2021, 2022) Utah’s Best Companies to Work for by Utah Business magazine
  • 2022 Employee Appreciation and Employee Well Being by the Salt Lake Tribune
  • 2022 Top Workplace in the US by the Salt Lake Tribune for the Technology Industry
  • 2022 Top Workplace in the US by the Salt Lake Tribune for Compensation & Benefits
  • 2022 Top Workplace in the US by the Salt Lake Tribune for Work-Life Flexibility
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Remote Work
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Top Managers
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Compensation
  • 2021 Coolest Tech Companies to Work for by Dev Mountain


NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!


About the opportunity:

As a Legal Solutions Director at NetDocuments, you will play a critical role in the adoption of our newest AI technology. You need to understand how law firms operate and create solutions to ensure customer success of our latest products.


What your contributions will be:

  • Establish yourself as a trusted expert that can bring together legal practice understanding with generative AI technology that leverages NetDocuments' capabilities. This includes working side-by-side with customers to discover and build solutions tailored that accelerate their AI adoption.
  • Lead customized product demonstrations aligned with different law firm practice groups and in-house legal teams. Through insightful questioning, validate how NetDocuments can provide value and showcase features and benefits specific to each client's potential use cases.
  • Engage with legal professionals at existing and prospective customers to deeply understand their workflow challenges. You'll then effectively communicate and demonstrate how NetDocuments' AI solutions can address these challenges.
  • Collaborate with the marketing team to develop compelling content tailored to resonate with legal professionals based on their practice areas and client profiles.
  • Work with the product team on the introduction of new solutions to align with specific customer needs, enhancing existing products and shaping new products based on direct customer insights.
  • Serve as the "Voice of the Customer," offering a legal perspective to enhance sales strategies and synthesize customer feedback for product development.
  • Conduct in-depth research and analysis on customers and competitors to inform strategic decision-making.
  • Other duties as assigned


What you will bring to the team:

  • Relationship Builder
  • Organizational Skills
  • Presenting
  • Collaboration Skills

Problem Analysis

  • Business Orientation


What you will need for success:

  • JD or Equivalent Legal Qualification with a minimum 3 years' legal practice experience at a full-service law firm.
  • Analytical and Technical Acumen: Track record of working with technology to deliver improved legal results. Software development experience a plus.
  • Exceptional Executive Engagement Skills: Proven ability to establish strong relationships with key decision-makers, enhancing credibility across all levels of an organization.
  • Strong Presentation Abilities: Skilled in delivering compelling presentations and demonstrations tailored specifically to legal and executive audiences.
  • Comprehensive Understanding of Legal Processes: Proficient in navigating legal procedures and adept at addressing the challenges commonly faced by legal professionals.
  • Passionate about AI and Legal Innovation: Enthusiastic about exploring and leveraging AI technologies to positively impact the legal industry.
  • Sales or Customer-Facing Experience: Experience in law firm business development or client management is advantageous, showcasing a client-centric approach and business acumen.


What you will receive:

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with no vesting period 
  • Potential for annual merit increases
  • Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
  • Authenticity and accountability from leadership
  • Connection, access, and mentorship from exceptional leaders
  • Growing company with opportunities for advancement


NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.  NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.