Compliance Manager
Description
JOB DESCRIPTION
POSITION
:
Compliance Manager
Operations Manager - EA
Operations Department
REPORTS TO :
DEPARTMENT :
Job Summary
The Compliance Manager shall lead and manage the quality team with the responsibilities for safety,
Quality Assurance, Quality Control and people management. The manager shall ensure that all
materials (inputs) and finished productions are controlled. The manager shall ensure the organization
adheres to all relevant laws, regulations, and industry standards. It involves monitoring regulations,
assessing compliance requirements, and effectively meeting them to avoid non-compliance. The role
encompasses the responsibility to facilitate business continuity by making sure that the business meets
the requirements (complaint) to trade.
Key Responsibilities.
KEY RESPONSIBILITY AND ACCOUNTABILITIES
Safety
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Champion all aspects safety within the department. Instil a sense of self responsibility for safety
among employees, exhibit a safety-first attitude in all that is done, ensure a healthy and safe
environment.
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Assure the safety of the employees and the safe use of equipment, including housekeeping
and environmental compliance.
Personally, comply and ensure employee compliance with all workplace and product safety
standards and procedures.
Quality
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Developing and implementing quality control tests, inspecting products at various stages and
writing reports documenting production issues.
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Revise and manage procedures, reports etc. periodically to identify hidden risks or non-
conformity issues.
Identify and assess potential risks and control weaknesses and develop recommendations for
improvement.
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Supervising the production process to make sure that all products meet consistent standards
Ensures Quality management systems are implemented, sustained and updated for
compliance.
Operations
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Support the goals of the plant by managing all aspects of QC and QA
Establish, monitor, and achieve departmental operating key performance indicators
Coordinates the development and implementation of written best practices documentation and
standard operating procedures (SOPs) in alignment objectives.
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Understands the production process flow and participates in ensuring that GMP are
implemented and sustained in the process
Establish and monitor annual goals and objectives for the department and reporting monthly
performance against agreed quality targets.
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Clearly communicate goals and drive accountability throughout the department.
Instill a customer-centered culture within the department’s team. Support efforts to achieve
excellent in equipment run ability.
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Attends to and ensures closure of both internal and external customer complaints with the
Multi – Color Corporation Kenya Ltd | Reg. no: CPR|2009|8363
Godown No 3, Mombasa Road, Semco Industrial Park, P. O. Box 27757- 00506 Nairobi, Kenya | PHONE (+254) 740 539 503
Directors: T.M. BHATI*, M.K. SKILES*
*American
stipulated period.
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Develop and continually improve Quality knowledge of processes to continually improve and
problem solve.
Develop and manage Monthly departmental reports demonstrating continuous
improvements.
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Travel to customer sites, vendors and other facilities may be required for technical support.
To carry out any other duties as may be required by the Management from time to time
Audits (Kenya & Tanzania)
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Ability to conduct internal operational audits and investigations
Lead and manage customer driven audits to ensure timely completion and achievement of audit
objectives for the two sites.
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Technical knowhow and experience with handling certification body audits and compliance
requirements. (ISO, SMETA, FSC etc)
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Review and evaluate audit findings, and prepare comprehensive audit reports for management
Drive compliance to regulatory bodies for business continuity and reports on any potential
compliance risks.
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Stay up to date on relevant laws, regulations, and industry standards
Develop and implement audit plans and strategies to ensure compliance with company policies
and industry regulations.
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Provide guidance and training to audit staff and promote a culture of continuous improvement
and learning.
Stakeholder engagements
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Supervise all the business processes that involve compliance and regulations.
Take timely actions to ensure compliance, both with national/local laws and internal policies of
the company.
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Carry out investigations to find gaps in the current strategies, which involve compliance and
rectify them as per the regulatory guidelines.
Collaborate with cross-functional teams to ensure effective communication and resolution of
audit issues.
Stay up to date with industry trends and best practices and incorporate them into audit
processes and procedures.
Ensure compliance with ethical standards and professional guidelines and maintain
confidentiality of audit information.
Ensure that third party contractors/Suppliers adhere to laid down MCC procedures and are
compliant with the local municipality or government business requirements.
Experience/Skills Required
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Degree in Analytical Chemistry, Laboratory Technology or any related science
At least 5year in printing or Beverage industry in a senior or supervisory position.
Rational, fact-driven decision-making skills.
High level of accuracy, strong attention to detail, and excellent interpersonal skills.
Ability to analyze data, draw conclusions, make recommendations, and present findings.
Candidate must be a self-starter with strong organizational and planning skills.
Experience leading projects, delegating, and seeing problems through to resolution.
Articulate, clear, persuasive and passionate in the spoken and written word; able to create
and lead a vision with a team.
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Must be able to make effective and persuasive presentations on departmental topics.
Must be able to relate to people at all levels of the organization, including diverse cultures.
Assertive and solution focused with the ability to prioritize, multi-task, and work in a fast-paced
environment.
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Positive attitude, team player, proven leadership skills. Ability to lead, oversee, and develop
others.
Travel to customer sites, vendors and other facilities may be required.
Multi – Color Corporation Kenya Ltd | Reg. no: CPR|2009|8363
Godown No 3, Mombasa Road, Semco Industrial Park, P. O. Box 27757- 00506 Nairobi, Kenya | PHONE (+254) 740 539 503
Directors: T.M. BHATI*, M.K. SKILES*
*American
KEY VALUES
We insist that our behaviors and attitudes embrace the following:
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Values: Actively endorse, practice, and promote our Core Values - Integrity, Passion,
Creativity, Perseverance and Achievement.
Teamwork: supporting, encouraging, and challenging colleagues within and across business
units with the intent of achieving improved performance and professional productive
relationships.
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Culture of Continuous Improvement: through the generation and execution of new ideas.
Delivering on the Promise: through ensuring that commitments made to internal and external
customers are executed as specified.
Multi – Color Corporation Kenya Ltd | Reg. no: CPR|2009|8363
Godown No 3, Mombasa Road, Semco Industrial Park, P. O. Box 27757- 00506 Nairobi, Kenya | PHONE (+254) 740 539 503
Directors: T.M. BHATI*, M.K. SKILES*
*American