Administrative Specialist - Gresham Outpatient - Bilingual (Spanish)

Administrative Gresham, Oregon


Administrative Specialist – Gresham Outpatient         

 Salary Range: Bilingual Spanish Range $21.86-$23.25/hour        

Schedule: Monday-Thursday 10:30am-7pm, Friday 9:30-6pm        

Full time, In Person        

 Seeking candidate with office experience to support Morrison’s outpatient clinic in Gresham.        

Morrison Child and Family Services is a non-profit organization providing a continuum of trauma-informed, culturally responsive programs and services for youth and families in residential, shelter, respite, foster care, community & school-based outpatient, family preservation, and prevention services.  As one of the largest mental health and substance use recovery agencies serving 7,000 youth in Portland, Oregon, and the state of Washington, our goal is to promote a vibrant culture of self-care, creativity, and overall resilience that contribute to the success of our youth and families.            

Program:Outpatient Services 
Morrison Child and Family Services delivers outpatient mental health services to children, ages 2 through 18. At the core of our work is a belief in the importance of acknowledging strengths and creating resilience in each child.  Our skilled therapists collaborate with each child and their support system to identify a treatment approach that addresses the child’s mental health symptoms and leads to improved functioning in all areas of the child’s life.  We strive to provide culturally responsive services and respect the values and unique perspectives of all our clients.

Job Summary:        

The Administrative Specialist is responsible for performing multifaceted general administrative supports for Outpatient Clinic(s).        

We look forward to reviewing your resume and application at  For accommodation requests during the application/hiring process please contact: [email protected]           


Job Duties Full Job Description available or interview stage or earlier by request:         

  • Assists with daily administrative operations of the clinic including but not limited to: opening and/or closing the clinic; scheduling clients; making reminder calls; performs verification checks of client eligibility of insurance and authorization for services; checking in clients/families/visitors and directing them to the waiting area or meeting room; informing staff of client/visitors’ arrivals or cancellations; maintains an orderly and neat waiting area/lobby; monitors clients and families who may have emotional and/or behavioral challenges in the waiting area/lobby; addressing, redirecting and/or problem solving with upset, angry, delayed, severely traumatized, emotionally and/or behaviorally challenged clients and families; engages difficult clients in activities; communicates concerning behaviors with assigned therapist; assists with medical transport.
  • Assists with administrative operations of client information including but not limited to: processing and entering client intake documentation; ensuring data entry in client electronic heath records (EHR) is accurate; client records are scanned into the accurate EHR section; client EHR is maintained and ready for appointments; maintain any existing client paper files; maintain chart area to ensure files are secure, organized, and accessible; ensuring pertinent ongoing forms and documentation is scanned and uploaded correctly into the client’s EHR; process records requests and subpoenas; archive paper files and maintain closed file database for stage facility; order charts from storage facility; assist with opening and closing client’s EHR.
  • Perform administration functions including but not limited to: filing; photocopying; scanning; typing; faxing; data entry in multiple databases; recordkeeping; opening, sorting and distributing mail; answering multi-lined phones, screening incoming calls; checking voicemail; transferring calls; emailing; greeting visitors and answering questions; setting up and managing spreadsheets and databases; assisting with general word processing of letters, forms, reports, etc.; responds to commonly-asked questions or directs individuals to the necessary person.
  • Provides administrative support to clinical staff; provides coverage for other support staff as requested by supervisor; creates a positive team environment.

 Experience/Education Requirements          

  • A high school diploma or equivalent is required.
  • 1 year consecutive office experience.
  • Intermediate level computer capabilities in use of data bases, web-based environments, word processing, email and spreadsheets.

Required Qualifications     

  •  Fluent in the Spanish language including the ability to read, write and speak.

 Preferred Qualifications not required         

  • Knowledge of non-profit
  • Knowledge of electronic health records

  Other Requirements:        

  • Pass a DHS criminal history background
  • Meets agency driving requirements
  • Travel and perform duties at different agency locations with possible meetings/presentations at other Morrison designated worksites and in the community.
  • Language testing if applicable

Physical Requirements (with or without accommodation):        

  • Must be able to remain in a stationary position 80% of the time.
  • Constantly operates a computer and other office equipment.
  • The person in this position frequently communicates with clients and staff. Must be able to exchange accurate information.
  • Frequently moves around work site and may move equipment up to 50 pounds.

In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.          

We are an Affirmative Action Plan Employer. It is the policy of Morrison to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.          

This job is open until filled.  Applications will be reviewed as received.  Morrison reserves the right to make a hiring decision at any point during the posting period.      

Morrison employees are offered a variety of plans to address the health and welfare needs of our employees and families.  Benefits include Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).  Employees may purchase additional voluntary life insurance, short-term disability, critical illness, and accident coverage through Unum.