This position will be responsible for developing and implementing sales strategies, processes, tools, and reporting to support the Sales Development business. The Sales Operations Business Partner will play a pivotal role in directly impacting our inbound/outbound SDR sales activities and ultimately pipeline/revenue by partnering with the Head of Global Sales Development, Sales Development Leadership teams, and Enterprise Sales teams across all LHH verticals.

Key Responsibilities

• Serve as a trusted partner to Sales Development Leadership teams on a day-to-day basis in designing, implementing tracking, analyzing, and reporting on SDR process KPIs against goals
• Delivering actionable insights by driving MBR/QBR presentation on sales development function and proposing recommendations to Sales leadership to inform decision-making.
• Own SDR compensation plans and design Rules of Engagement between the Sellers and SDR teams
• Interface between Sales, Marketing and Technology teams on SDR KPIs on inbound lead follow up, tracking pipeline progression from meeting to close, and ensure optimal tech stack setup and configuration
• Drive and own territory/head count planning for SDR teams
• Interface with Marketing Operations to ensure SDR lead follow up to deal closed is tracked and reported
• Build reports and dashboards that track performance, drive action, and serve as a single source of truth
• Assist in implementation and enablement of new tools for the SDR team
• Analyzing our data acquisition to understand the most valuable users using segmentations, to build out, validate and improve targeting strategies
• Work closely with SDR team at all levels to successfully develop and execute actionable revenue optimization strategies, improve client meetings, and drive a culture of accountability to ensure deliverables align with overall business objectives

Required Experience/Characteristics

• Minimum 5+ years of experience in a sales operations or adjacent role, preferably within a professional services or human capital consultancy and supporting SDR teams
• Proven ability to work proactively, effectively, and with a solution-oriented mindset in a highly-matrixed environment with minimal supervision – both as a collaborative team member, and independently according to business needs.
• Willingness to work "up and down the ladder" – i.e., capable of interpreting strategy, lead and managing large-scale projects, while also capable of engaging in detailed implementation planning and execution.
• Ability to think creatively and operate outside of the strict job description parameters to provide the highest level of customer service and drive results.
• Must have strong technical aptitude and ability to quickly learn and serve as trusted resource for tools and technologies.
• Superior interpersonal skills: Customer-service mindset, excellent relationship-building skills, present self professionally and intelligently to internal clients/colleagues and establish credibility with senior leaders.
• Demonstrate strong analytical skills with quantitative and/or qualitative data, superior problem-solving ability, and exhibit strong attention to detail.
• Effective time management skills and ability to meet deadlines; Excellent organization, multitasking, and prioritization skills.
• Strong Microsoft Office skills required – experience using Excel for data manipulation & analysis; experience using PowerPoint to build executive-level presentations.
• Prior experience with Salesforce.com required.
• Prior experience developing or stakeholder in Power BI dashboards preferred.

About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.

A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

This is LHH.

Ready for Next.

www.lhh.com